Front Office Assistant

Confidential; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks a Front Office Assistant to create a welcoming atmosphere. You'll be instrumental in providing exceptional guest experiences from check-in to farewell, handling various responsibilities while maintaining a professional demeanor. Ideal candidates have 1-2 years of hotel experience and excellent communication skills.

Qualifications

• 1–2 years of front office or reception experience in a hotel setting.
• Excellent communication and guest-focused demeanor.

Responsibilities

• Greet guests warmly and manage check-ins and check-outs.
• Coordinate between departments to ensure guest satisfaction.
• Manage payments and maintain accurate billing records.

Skills

Communication skills

Guest-focused demeanor

Proactive approach

Calm under pressure

Tools

Opera

MS Office

Job description

About the Company

We’re looking for a gracious and approachable Front Office Assistant to be the welcoming face of our luxury hotel. From check-in to farewell, you’ll play a key role in creating a seamless, elevated experience for every guest who walks through our doors.

About the Role

A short paragraph summarizing the key role responsibilities.

Responsibilities

• Greet guests with warmth, professionalism, and efficiency.
• Handle check-ins, check-outs, and room assignments.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Manage payments and maintain accurate billing records.
• Offer thoughtful local recommendations and assist with guest requests.

Qualifications

• 1–2 years of front office or reception experience in a hotel setting.

Required Skills

• A professional, guest-focused demeanour, and excellent communication skills.
• Familiarity with front office systems (e.g. Opera, MS Office, or similar).
• A proactive approach and ability to remain calm under pressure.
• A passion for creating memorable guest experiences.

Preferred Skills

Join a team that values grace, precision, and the art of true hospitality. If you’re ready to make an impact where every detail matters, we’d love to hear from you.