Front Office Agent

Danat Hotels; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in the UAE is seeking a Secretary / Front Office professional to deliver exceptional hospitality services. The role involves managing guest check-ins, reservations, and inquiries, ensuring guest satisfaction through excellent service. Candidates with 2 to 7 years of experience in the hospitality industry are preferred.

Qualifications

• 2 to 7 years of experience in hospitality & hotels industry.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Greet and check-in guests in a professional and friendly manner.
• Handle guest enquiries and requests promptly.
• Manage reservations and update room availability.

Skills

hotel booking systems

Microsoft Office applications

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

2 to 7 years

Graduate

Job Function

Secretary / Front Office

Skillset

hotel booking systems and Microsoft Office applications

Preferred Jobseekers

Locally available candidates only apply for this job

FOR UAE RESIDENCE & VISIT VISA ONLY

Experience in hospitality & Hotels industry is mandatory

Location : Capital Suite Hotel Apartment

A luxury accommodation provider committed to delivering exceptional hospitality services to our guests.

Will be responsible for handling guest check-ins and check-outs, managing reservations, responding to guest inquiries, and providing excellent customer service.

Key Responsibilities:
Greet and check-in guests in a professional and friendly manner
Handle guest enquiries and requests promptly
Manage reservations and update room availability
Ensure guest satisfaction by providing exceptional service
Assist with billing and check-out processes

Requirements:

Previous experience in a front office or customer service role preferred
Excellent communication and interpersonal skills
Knowledge of hotel booking systems and Microsoft Office applications
Professional appearance and demeanour.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously

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