Front Desk Representative

Division50; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An upscale beauty salon in Dubai is seeking a friendly and organized female professional for a sales-driven role. The candidate will handle client bookings, manage sales records, and provide exceptional customer service. Previous experience in a customer-facing role is required, and proficiency in English is essential. This role offers a monthly salary of 4,000 AED plus commission and opportunities for growth within a friendly work environment.

Benefits

Opportunities for growth

In-house training

Performance bonuses

Qualifications

• Must have prior experience in a customer-facing or sales role.
• Strong communication skills in English; Arabic is a plus.
• Familiarity with social media platforms like Instagram and WhatsApp.

Responsibilities

• Greet and welcome clients as the face of the salon.
• Handle client inquiries and bookings across various platforms.
• Upsell services and products to clients.

Skills

Customer service

Sales experience

Communication in English

Proficiency in Microsoft Excel

Job description

About the Role

We are looking for a friendly, organized, and sales-driven female professional to join our team at our upscale beauty salon in Business Bay. This role combines customer service, sales, and light administrative duties with occasional support for beauty therapy services, both in-store and for home visits.

Key Responsibilities

• Greet and welcome clients warmly as the face of the salon
• Handle client inquiries and bookings across various platforms (Instagram, WhatsApp, phone, walk-ins)
• Upsell services and products to clients, both in-person and online
• Provide exceptional customer service and maintain a professional salon atmosphere
• Maintain and update daily sales records, customer data, and reports using Excel and Word
• Manage appointment schedules and coordinate with the therapy team
• Handle cash transactions, invoicing, and basic front desk operations
• Assist therapists in scheduling and logistics for home service appointments

Requirements

• Prior experience in a customer-facing or sales role (experience in a salon or spa is a plus)
• Strong communication skills in English (Arabic is a plus)
• Familiarity with Instagram, WhatsApp, and other customer platforms
• Proficient in Microsoft Excel and Word
• Professional appearance and a warm, approachable attitude
• Ability to handle multiple tasks and maintain a calm demeanor under pressure
• Flexibility to assist with occasional home service appointments

Benefits

• Salary: 4,000 AED/month + Commission
• Opportunities for growth and in-house training
• Performance bonuses and recognition
• Friendly work environment in a high-end location