Front Desk Receptionist

We are a leading wellness center in Dubai, committed to holistic well-being and exceptional client experiences. We are looking for a Front Desk Executive to be the welcoming face of our center, ensuring smooth daily operations while delivering outstanding service.

What You'll Do:

• Manage front desk operations to provide a seamless and welcoming experience for clients.
• Handle appointment scheduling efficiently using booking software (Fresha preferred).
• Maintain a strong focus on sales performance, ensuring effective cross-selling and upselling of services.
• Oversee inventory, stock management, and product ordering.
• Manage daily cash reconciliations and closing procedures.
• Address client inquiries and concerns, ensuring top-tier customer satisfaction.
• Work closely with therapists and staff to enhance communication and optimize operations.

What We're Looking For:

• Experience: Minimum of 3 years in a front desk role within a spa or wellness center.
• Tech-Savvy: Familiarity with booking software (Fresha is an advantage).
• People Skills: A natural person who is professional, warm, and client-focused.
• Communication: Fluent in English (Arabic is a plus).
• Proactive & Organized: A problem-solver who thrives in a fast-paced environment.

If you are passionate about wellness and customer service, we'd love to hear from you.