Front Desk Receptionist

Century Financial; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial services company in Sharjah is seeking a Front Desk Receptionist to manage the reception area and provide exceptional customer service. The ideal candidate should have experience in a similar role, excellent communication skills, and the ability to multitask effectively. You will be responsible for welcoming visitors, managing office supplies, and collaborating with various departments. The company promotes a dynamic and inclusive work culture.

Benefits

Great Place to Work

Dynamic & Inclusive Work Culture

Supportive Team Environment

Qualifications

• Proven experience as a receptionist or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Resourcefulness and problem-solving capabilities.
• Attention to detail and ability to maintain accurate records.

Responsibilities

• Welcome visitors, assist with appointments, and direct them appropriately.
• Answer telephones; screen and forward calls.
• Distribute mails and couriers within the office.
• Maintain filing systems and manage office supplies.
• Collaborate with IT, HR, and Finance.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Tools

MS Office

Canva

Job description

Organization Overview:

Century Financial is one of the UAE’s pioneering financial services company specializing in investments and trading in financial instruments like currencies, indices, shares, commodities, treasuries, and ETFs, along with exchange-traded derivatives.

Role Overview:

As a Front Desk Receptionist for our company, you will be responsible for overseeing the reception area, coordinating with various departments to manage office needs, providing exceptional customer service, and maintaining strong vendor relationships with attention to detail.

Job Description:

• Welcome visitors to the office, assist them in making appointments, assure their comfort and direct them to the proper staff or service.
• Answer telephones; screen and forward calls and /or record and forward messages accurately.
• Receive, sort, distribute and dispatch mails and couriers within the office; file correspondence and other materials as required.
• Verifying courier invoices & forwarding to Finance Department
• Maintain hard copy and electronic filing system of visitors.
• Manage pantry supplies and office equipment, ensuring availability and proper functioning.
• Collaborate with other departments, including IT, HR, and Finance, to support day-to-day operations.
• Arrange meetings, book, and prepare Conference rooms and arrange hospitality.
• Maintain a professional and discreet approach when handling sensitive information.

Requirement:

• Proven experience as a receptionist or in a similar customer service role.
• Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Resourcefulness and problem-solving abilities.
• Attention to detail and ability to maintain accurate records.
• Proficient in using office equipment and basic computer software (e.g., MS Office, Canva).
• Ability to work independently and as part of a team.
• Experience in coordinating and supporting office events or meetings.

Why Century Financial?

• Great Place to Work
• Dynamic & Inclusive Work Culture
• Supportive Team Environment