Front Desk Receptionist

Confidential Company; Sharjah, Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated front desk administrator to create a welcoming environment for guests. This role involves managing phone systems, scheduling appointments, and providing information to visitors. Ideal candidates will possess strong organizational skills and proficiency in Microsoft Office Suite, ensuring efficient operations. The position offers an opportunity to thrive in a dynamic setting, where your contributions will enhance the overall guest experience. If you are friendly, approachable, and have a knack for multitasking, this is the perfect role for you.

Qualifications

• High school diploma or equivalent; additional certifications in office administration or customer service are a plus.
• Experience in hospitality, healthcare, or corporate sector is highly desirable.

Responsibilities

• Greet and welcome guests, ensuring a positive first impression.
• Manage multi-line phone systems and handle incoming and outgoing mail.

Skills

Microsoft Office Suite

Customer Service

Organizational Skills

Multitasking

Fluency in English

Empathy

Education

High School Diploma

Certifications in Office Administration

Tools

Office Management Software

Job description

• Greet and welcome guests with a warm and professional demeanor, ensuring a positive first impression of the organization.
• Manage multi-line phone systems, efficiently routing calls and taking messages, while maintaining confidentiality and professionalism.
• Handle incoming and outgoing mail, packages, and deliveries, ensuring prompt distribution to the appropriate personnel.
• Maintain a clean and organized front desk area, creating a professional environment that reflects the company’s brand.
• Assist visitors with inquiries, providing information about services, directions, and policies with clarity and courtesy.
• Schedule appointments and manage calendars for staff, ensuring optimal time management and resource allocation.

Desired Candidate Profile

• High school diploma or equivalent; additional certifications in office administration or customer service are a plus.
• Experience in the hospitality, healthcare, or corporate sector is highly desirable for relevant industry insights.
• Proficiency in Microsoft Office Suite and familiarity with office management software to streamline tasks.
• Fluency in English is required; additional languages such as Spanish or Mandarin are advantageous for diverse client interactions.
• Strong organizational skills with an ability to multitask and prioritize tasks effectively in a busy environment.
• A friendly and approachable demeanor, showcasing empathy and patience when dealing with diverse individuals.

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