Front Desk Receptionist

Century Financial Consultancy LLC; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic receptionist to enhance their customer service and office operations. In this pivotal role, you will be the first point of contact for visitors, ensuring a welcoming atmosphere and efficient communication. Your responsibilities will include managing appointments, handling calls, and supporting various departments to maintain smooth operations. This is a fantastic opportunity to join a forward-thinking company that values teamwork and professionalism in a vibrant office environment.

Qualifications

• Proven experience as a receptionist or in a similar customer service role.
• Strong organizational and multitasking abilities.

Responsibilities

• Welcome visitors and assist with appointments.
• Answer telephones and manage calls efficiently.
• Maintain office supplies and equipment.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Problem-Solving

Attention to Detail

Tools

MS Office

Job description

Century Financial is one of the UAE’s pioneering financial services companies specializing in investments and trading in financial instruments like currencies, indices, shares, commodities, treasuries, and ETFs, along with exchange-traded derivatives.

Role Overview:

We are seeking a receptionist for our company. Your primary responsibilities will encompass overseeing the reception area, liaising with various departments to manage office requirements, delivering exceptional customer service, and maintaining vendor relationships with diligence.

Job Description:

• Welcome visitors to the office, assist them in making appointments, assure their comfort and direct them to the proper staff or service.
• Answer telephones; screen and forward calls and /or record and forward messages accurately.
• Receive, sort, distribute and dispatch mails and couriers within the office; file correspondence and other materials as required.
• Verifying courier invoices & forwarding to Finance Department
• Maintain hard copy and electronic filing system of visitors.
• Manage pantry supplies and office equipment, ensuring availability and proper functioning.
• Collaborate with other departments, including IT, HR, and Finance, to support day-to-day operations.
• Arrange meetings, book, and prepare Conference rooms and arrange hospitality.
• Maintain a professional and discreet approach when handling sensitive information.

Desired Candidate Profile

Requirement:

• Proven experience as a receptionist or in a similar customer service role.
• Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Resourcefulness and problem-solving abilities.
• Attention to detail and ability to maintain accurate records.
• Proficient in using office equipment and basic computer software (e.g., MS Office).
• Ability to work independently and as part of a team.
• Experience in coordinating and supporting office events or meetings.

6th Floor, Building 4, Emaar Square Downtown Dubai, UAE, Dubai, United Arab Emirates (UAE)