Front Desk Receptionist

About Us:

RTI Real Estate are committed to building a high-performance team of specialists, fostering a positive environment, and enriching every individual. We provide you with the tools, support, and guidance necessary to achieve your highest potential.

As a trusted partner for renowned high-end developers, we offer an exclusive opportunity to work in an environment with high-net-worth clients, and establish yourself in one of the most dynamic real estate markets in the world.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). You will also be required to assist with sales administration and HR administration tasks,

What You’ll Be Doing:

As a valued member of our team, you will:

• Ensure guests receive a warm and welcoming first impression that sets the tone for an unforgettable welcoming experience.
• Collaborate with the teams to ensure smooth operations when needed
• Work alongside passionate colleagues in a positive and supportive environment.
• Be part of a team that values your unique skills and supports your professional growth.
• Manage daily bookings, check-ins, and scheduling meetings,
• Respond to in-person and digital inquiries, providing accurate and timely information.
• Collect payments and ensuring proper record-keeping and receipts.
• Maintain cleanliness and organization in reception and client-facing areas.
• Address day-to-day operational or office-related issues, escalating when needed.
• Ensure guests feel cared for and comfortable throughout their visit.
• Support the team with basic admin tasks and coordination between clients and internal staff.

What You’ll Need:

• A positive attitude and enthusiasm for delivering exceptional guest experiences.
• Answer and direct phone calls
• Greet and act as first point of contact for visitors
• Previous experience in a customer service role is a plus.
• Strong communication and interpersonal skills.
• Ability to maintain a positive attitude
• Ability to multitask and thrive under pressure in a fast-paced environment.
• Proficiency in English is a must.
• Proficiency in MS Office suite.
• Previous experience in a receptionist, front desk, or hospitality role (experience in real estate industry is a plus).
• Excellent communication and interpersonal skills with a natural service mindset.
• Strong organizational abilities and multitasking skills.
• Tech-savvy and comfortable using digital tools (booking software, POS systems, communication platforms).
• Proactive, presentable, and calm under pressure.

What We Offer:

• Salary: competitive
• ️ Time Off: 2 days off per week, plus 30 days holiday + public holidays
• Nearest accessibility to the tram
• Medical Insurance: Comprehensive coverage
• Growth Opportunities: A chance to grow with our agency
• Work Environment: Vibrant, inclusive, and full of energy!

At RTI Real Estate, we celebrate diversity and are proud to be an equal opportunity employer. We encourage candidates from all backgrounds to apply and join our exceptional team.