Front Desk Coordinator - Emirati Talent

Commercial Bank International; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled receptionist to manage their front desk operations. In this dynamic role, you will be the first point of contact for visitors, ensuring a warm welcome and efficient service. Your responsibilities will include greeting guests, managing phone calls, and maintaining the reception area. With a focus on excellent communication and organizational skills, you will play a vital part in the smooth operation of the office. This position offers an exciting opportunity to contribute to a professional environment where your skills will be valued and developed.

Qualifications

• Minimum 3 years experience as a secretary or executive secretary.
• Bachelor's degree or equivalent from a recognized institution.

Responsibilities

• Receive and welcome visitors, directing them to the appropriate department.
• Maintain a tidy reception area and manage meeting rooms.
• Handle calls and messages, ensuring timely communication.

Skills

Excellent oral and written communication

High computer proficiency

Interpersonal skills

Organizing and planning skills

Office management skills

Education

Bachelor’s degree or equivalent

Job description

Job Purpose:

Acts both as an operator and receptionist at a single-position telephone switchboard or console. Duties may include operating a telephone switchboard, greeting visitors, and determining the nature of visitors' business.

Main Responsibilities and Accountabilities:

a) Receives, welcomes, books, and refers visitors to the relevant individual or department.

b) Accepts delivery of small parcels and advises addressee.

c) Maintains reception area in a tidy condition.

d) Connects callers who may be uncertain of their required contact to the most appropriate department/contact.

e) Taking and ensuring messages are passed to the appropriate staff member on a timely basis. Determines when an issue is urgent and expedites a response.

f) May administer routine parking and taxi arrangements and issues and collects security badges for visitors.

g) As a key point of entry to the organization, acts with tact, discretion, and courtesy at all times.

h) May perform basic clerical tasks and/or undertake simple copy typing as time permits.

i) Take inventory of supplies and restock as needed.

j) Managing the meeting rooms.

k) Perform ad-hoc duties or responsibilities consistent with the employee Role and assigned by the management.

Education:

• At least a Bachelor’s degree or equivalent from a recognized institution.

Experience:

• At least 3 years experience as a secretary / executive secretary.

Specialist Skills required for the Job:

• Excellent oral and written communication

• High computer proficiency

• Interpersonal skills

• Organizing and planning skills

• Office management Skills