Job Purpose:
Acts both as an operator and receptionist at a single-position telephone switchboard or console. Duties may include operating a telephone switchboard, greeting visitors, and determining the nature of visitors' business.
Main Responsibilities and Accountabilities:
a) Receives, welcomes, books, and refers visitors to the relevant individual or department.
b) Accepts delivery of small parcels and advises addressee.
c) Maintains reception area in a tidy condition.
d) Connects callers who may be uncertain of their required contact to the most appropriate department/contact.
e) Taking and ensuring messages are passed to the appropriate staff member on a timely basis. Determines when an issue is urgent and expedites a response.
f) May administer routine parking and taxi arrangements and issues and collects security badges for visitors.
g) As a key point of entry to the organization, acts with tact, discretion, and courtesy at all times.
h) May perform basic clerical tasks and/or undertake simple copy typing as time permits.
i) Take inventory of supplies and restock as needed.
j) Managing the meeting rooms.
k) Perform ad-hoc duties or responsibilities consistent with the employee Role and assigned by the management.
Education:
Experience:
• At least 3 years experience as a secretary / executive secretary.
Specialist Skills required for the Job:
• Excellent oral and written communication
• High computer proficiency
• Interpersonal skills
• Organizing and planning skills
• Office management Skills