Front Desk Agent

Radisson Collection; Dubai; On-site; AED 19,000 - 23,000; Full time

Benefits offered by this job

Accommodation and transportation (AlKh

Job summary

Radisson Dubai DAMAC Hills is seeking a Front Desk Agent to deliver warm, Yes I Can hospitality from check-in to check-out and beyond. You will greet guests, handle inquiries and ensure a smooth front desk operation with a focus on memorable service.

The role requires flexibility, strong communication, teamwork and a guest-first attitude. Attractive compensation with benefits and growth opportunities are offered by Radisson.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Experience in a similar position is beneficial.

Responsibilities

• Be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Skills

Flexibility

Attention to detail

Creative problem-solving

Guest service excellence

Team player

Verbal communication

Experience in similar role

Job description

Job Description:

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Front Desk Agent to join our vibrant team. At Radisson Dubai DAMAC Hills, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Front Desk Agentyou bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Desk Agentlove the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Compensation & Benefits

• Competitive salary package- AED1,900
• Service Charge Average - AED 700
• Accommodation and transportation provided (Al Khail Gate)
• Duty mealsprovided
• Medical insuranceprovided
• Annual leave and biennialflight ticket as per company policy
• Career growth opportunities within the organization

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.

Hotel Information

• Hotel Name: Radisson Damac Hills Dubai
• Compensation: up to AED 1900 - monthly