Front Office Supervisor

Radisson Hotel Group; Dubai Emirate; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Up to 53% hotel stay discount

30% off for Friends & Family

Exclusive discounts on breakfast, F&B,

Spa and more

Job summary

Radisson Hotel Group is seeking a Front Office Supervisor for Park Inn by Radisson, Dubai Motor City. You will lead the front office team, ensuring excellent guest experiences and adherence to standards across all guest touchpoints.

The role emphasizes strong leadership, adaptability, and a hands-on approach to delivering memorable hospitality while collaborating with internal teams and stakeholders.

Qualifications

• Proven experience in a front office position, ideally within a hotel environment.
• Ability to adapt to changing service environments.
• Strong leadership with a hands-on, lead-by-example style.
• Commitment to exceptional guest service and hospitality.

Responsibilities

• Assist in the smooth running of the front office department and uphold standards.
• Lead and collaborate with the team to maximize guest satisfaction.
• Support strategies and objectives of the front office and deputize for Head of Department.
• Foster growth, development and performance while promoting the company culture.
• Maintain cost control and inventory, achieving target productivity.
• Build relationships with stakeholders and ensure timely communications.

Skills

Front office experience

Leadership

Communication skills

Excel

Adaptability

Cross-functional teamwork

Positive attitude

Prioritization

Tools

Microsoft Office

Job description

Why Join Radisson Hotel Group?

We are currently seeking a Front Office Supervisor to join our vibrant team at Park Inn by Radisson, Dubai Motor City. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

• Assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to.

• Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

• Support and deliver on the strategies and objectives of the front office department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.

• With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.

• Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

• Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

• Establish and deliver an effective planned guest engagement programme, including environmental and conservation matters, which may include working with internal and external stakeholders on adhoc projects.

• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Proven experience in a front office position, ideally within a hotel environment
• Ability to adapt to changing service environments
• Good leadership skills with a hands‑on approach and lead‑by‑example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality
• Ability to handle multiple challenging priorities and assignments

Live the Magic of Hospitality -

Be part of a team that creates exceptional experiences and memorable moments every day. Let your YesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -

No matter your background or experience, we invest in your growth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -

Join a workplacethat’s inclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition -

Your ideas,passionand drive matter! We empower you to make a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -

No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.