Front Desk Agent

TALENTMATE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality facility in Dubai is seeking a friendly and professional Front Desk Agent. The role involves managing reception operations, greeting guests, and ensuring a high level of service. Ideal candidates will have 1-2 years of experience in customer service and excellent communication skills, with a preference for those with hospitality training.

Benefits

Health Insurance

Visa

Paid Annual Leaves

Maternity and Paternity Leaves

Qualifications

• 1-2 years of experience in front office or customer service role.
• Professional appearance and attitude.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Greet and welcome guests promptly and courteously.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations and bookings.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Hospitality training

Tools

Property management systems

Job description

Job Description

We are looking for a friendly and professional Front Desk Agent to provide outstanding service to guests and manage reception operations efficiently at our UAE-based hospitality facility.

Responsibilities

• Greet and welcome guests promptly and courteously.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations, bookings, and cancellations.
• Respond to guest inquiries, concerns, and special requests.
• Coordinate with housekeeping and maintenance teams.
• Maintain accurate guest records and billing information.
• Promote hotel services and amenities to guests.
• Process payments and maintain a balanced cash drawer.
• Ensure the front desk area is neat, presentable, and stocked.
• Adhere to hotel policies, procedures, and safety standards.
  
  

Requirements

• High school diploma or equivalent; hospitality training preferred.
• Minimum 1–2 years of experience in a front office or customer service role.
• Proficiency in property management systems .
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to work flexible shifts, including weekends and holidays.
• Prior UAE hospitality experience is an advantage.
  
  

Job Details

Role Function: N/A Job Category: Customer Service Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com/

What We Offer

• Health Insurance
• Visa
• Paid Annual Leaves
• Maternity and Paternity Leaves
  
  

About The Company

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