Front Desk/ Admin Assistant

Al Mashhad المشهد; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A media company in Dubai is seeking a Front Desk/Admin Assistant to support daily business operations. The role includes handling calls, welcoming visitors, managing supplies, and assisting with HR-related tasks. Strong communication and computer skills are essential. This position offers an excellent opportunity to contribute to a dynamic team environment.

Qualifications

• Strong knowledge of Word and Excel.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Answer incoming telephone calls and forward to appropriate personnel.
• Welcome visitors and determine nature of business.
• Order and maintain office supplies.
• Support managers in attendance discipline process.

Skills

Strong knowledge of computer skills

Strong communication skills

Creative problem solving

Ability to manage customer relationships

Job description

Overview

Info Arab Media FZ-LLC / Al Mashhad is seeking a Front Desk/ Admin Assistant to join our existing HR Team in Dubai. The Front desk/ administrative assistant is responsible for performing administrative duties to support daily business functions and operations.

Responsibilities

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address, directions, and other information.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required.
• Order, receive, and maintain office and kitchen supplies.
• Coordinate divisional and external scheduling requests.
• Submit travel-related requests, prepare travel itineraries and meeting agendas, and provide briefing materials. Reconcile travel expense reports and submit in a timely fashion.
• Support managers and supervisors in the attendance discipline process by researching company policies and procedures to compose letters for disciplinary action.
• Create and establish communication correspondences, reports, and emails to various regional and state organizations.
• Establish and maintain effective business relationships with external and internal customers, improving communication between customers and the company.
• Support in any HR/ Admin related issues.

Qualifications

• Strong knowledge of computer skills: Word, Excel.
• Strong communication skills both verbal and written.
• Strong ability to build and manage internal and external customer relationships including colleagues, subordinates, and representatives of other agencies.
• Creative problem solving and firm decision-making skills.
• Ability to work harmoniously and effectively as part of a work team.
• Ability to work and meet tight targets/deadlines.
• Ability to maintain objectivity and confidentiality.