Franchise Manager

Quest search and selection is looking for a Franchise Manager to join one of their clients in the Retail industry in Dubai.

This role involves managing franchisee relationships, ensuring compliance with brand standards, providing training and operational support, overseeing financial performance, maintaining brand consistency, and implementing marketing strategies.

Key Responsibilities:

• Identify and assess new market opportunities for franchise expansion.
• Recruit, evaluate, and onboard prospective franchisees.
• Lead contract negotiations and finalize franchise agreements.
• Support new franchisees with site selection, store setup, and launch.
• Conduct regular store and market visits to uphold brand and operational standards.
• Provide ongoing operational support and swiftly address franchisee concerns.
• Track key performance indicators, including sales, profitability, and customer experience.
• Work closely with franchisees to optimize buying budgets and inventory efficiency.
• Guide franchisees on cost control measures and pricing strategies.
• Ensure timely collection of franchise fees and financial commitments.
• Analyze financial data and offer strategic recommendations for improved performance.
• Ensure franchisees uphold brand identity, visual merchandising, and operational excellence.
• Work with the marketing team to drive brand awareness at local and regional levels.
• Develop and conduct training programs for franchisees and their teams.
• Offer guidance on inventory management, operational efficiencies, and customer engagement.
• Foster strong partnerships with franchisees to enhance collaboration and loyalty.
• Act as the key liaison between franchisees and the corporate office.
• Contribute to long-term strategic planning and business expansion.
• Provide senior management with insights and recommendations for continuous growth.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree is a plus).
• Proven experience in franchise management, retail operations, or business development.
• Strong knowledge of franchise laws, regulations, and contracts.

Skills and Competencies:

• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Leadership skills with the ability to manage and inspire franchisees.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office Suite, CRM software, and budgeting tools.

KPIs (Key Performance Indicators):

• Franchisee satisfaction scores.
• Growth in franchise network and revenue.
• Compliance with brand standards.