Franchise Manager

Quest Search & Selection; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Franchise Manager to drive growth and operational excellence. This role involves identifying new market opportunities, recruiting and supporting franchisees, and ensuring compliance with brand standards. The ideal candidate will have a strong background in franchise management and business development, with excellent communication and leadership skills. You will work closely with franchisees to optimize their operations and contribute to strategic planning for long-term growth. Join a dynamic team where your insights will shape the future of the franchise network.

Qualifications

• Proven experience in franchise management or business development.
• Strong knowledge of franchise laws and regulations.

Responsibilities

• Identify and assess new market opportunities for franchise expansion.
• Recruit, evaluate, and onboard prospective franchisees.

Skills

Interpersonal Skills

Analytical Skills

Leadership Skills

Problem-Solving Abilities

Multitasking

Education

Bachelor's degree in Business Administration

Master's degree (preferred)

Tools

MS Office Suite

CRM Software

Budgeting Tools

Job description

Identify and assess new market opportunities for franchise expansion.

• Recruit, evaluate, and onboard prospective franchisees.
• Lead contract negotiations and finalize franchise agreements.
• Support new franchisees with site selection, store setup, and launch.
• Franchise Operations

Conduct regular store and market visits to uphold brand and operational standards.

• Provide ongoing operational support and swiftly address franchisee concerns.
• Track key performance indicators, including sales, profitability, and customer experience.

Work closely with franchisees to optimize buying budgets and inventory efficiency.

• Guide franchisees on cost control measures and pricing strategies.
• Ensure timely collection of franchise fees and financial commitments.
• Analyze financial data and offer strategic recommendations for improved performance.
• Brand Image & Marketing

Ensure franchisees uphold brand identity, visual merchandising, and operational excellence.

• Collaborate with franchisees to execute marketing strategies in alignment with brand objectives.
• Work with the marketing team to drive brand awareness at local and regional levels.
• Evaluate marketing initiatives and promotions, providing insights for improvement.
• Training & Support

Develop and conduct training programs for franchisees and their teams.

• Offer guidance on inventory management, operational efficiencies, and customer engagement.
• Relationship Management

Foster strong partnerships with franchisees to enhance collaboration and loyalty.

• Act as the key liaison between franchisees and the corporate office.
• Organize regular meetings, updates, and knowledge-sharing sessions.
• Strategic Growth

Contribute to long-term strategic planning and business expansion.

• Stay informed on industry trends, competitor activities, and market developments.
• Provide senior management with insights and recommendations for continuous growth.

Qualifications :

• Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree is a plus).
• Proven experience in franchise management, retail operations, or business development.
• Strong knowledge of franchise laws, regulations, and contracts.

Skills and Competencies :

• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Leadership skills with the ability to manage and inspire franchisees.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office Suite, CRM software, and budgeting tools.

KPIs (Key Performance Indicators) :

• Franchisee satisfaction scores.
• Growth in franchise network and revenue.
• Compliance with brand standards.

We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.