Franchise Hotel - Bartender (Pool & Beach)

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Dubai seeks an enthusiastic bartender to enhance the guest experience. Responsibilities include preparing and serving drinks, ensuring exceptional customer service, and maintaining a well-stocked bar. The ideal candidate has relevant experience in hospitality, strong communication skills, and a passion for guest service. Join us to be part of a vibrant team dedicated to hospitality excellence.

Benefits

Competitive salary

Inclusive work environment

Opportunities for growth

Qualifications

• Minimum 2 years and maximum 5 years of experience in hospitality or related fields.
• Knowledgeable in drink preparation and service standards.
• Fluency in English is necessary.

Responsibilities

• Mixing and serving a range of beverages according to established recipes.
• Providing top-notch customer service and addressing inquiries.
• Maintaining cleanliness and organization of the bar area.

Skills

Customer Focus

Communication Skills

Teamwork and Collaboration

Sales and Upselling Skills

Attention to Details

Adaptability and Flexibility

Education

Higher Secondary

Hospitality Management Certification or equivalent

Job description

[aboutus]

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

[daytoday]

ROLE & RESPONSIBILITIES:

• Mixing and Serving Drinks: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, according to established recipes and standards.

• Customer Service: Greet customers in a friendly and welcoming manner, take drink orders, and ensure prompt and accurate service. Address customer inquiries and resolve any issues or complaints courteously and professionally.

• Product Knowledge: Possess a deep understanding of the drink menu, including the ingredients, preparation methods, and presentation. Make recommendations to customers based on their preferences.

• Bar Maintenance: Maintain a clean and organized bar area, including stocking supplies, glassware, and garnishes. Ensure that all equipment is in good working order.

• Compliance with Regulations: Adhere to all local, state, and federal laws regarding the sale and service of alcoholic beverages. Verify the age of customers to ensure they are of legal drinking age.

• Safety: Follow safety protocols and guidelines to prevent accidents and promote a safe environment for both customers and staff.

• Cash Handling: Accurately handle cash transactions, provide change, and maintain an organized cash register. Keep track of tabs for customers who open tabs.

• Menu Development: Collaborate with management in developing and updating the drink menu to incorporate seasonal ingredients and trends.

• Teamwork: Work closely with other staff members, including servers, kitchen staff, and management, to ensure smooth operations and excellent customer service.

• Inventory Management: Monitor and manage bar inventory, including ordering and restocking supplies as needed. Track consumption of beverages to minimize waste and theft.

• Responsible Alcohol Service: Ensure responsible alcohol service by monitoring customer consumption, identifying intoxicated customers, and taking appropriate action to prevent over-serving.

• Entertainment: Some pool and beach clubs may have entertainment events, such as live music or DJ performances. Bartenders may be responsible for coordinating beverage service during these events.

[requirements]

FUNCTIONAL PRE-REQUISITIES:	BEHAVIOURAL COMPETENCIES:
Educational Qualifications:	Higher Secondary	·Customer Focus ·Communication Skills ·Teamwork and Collaboration ·Adaptability and Flexibility ·Attention to Details ·Sales and Upselling Skills ·Integrity and Trustworthiness ·Innovation and Creativity ·Passion for Hospitality
Years of Experience:	Max – 5/Min - 2
Industries Acceptable From:	Hospitality, Airlines
Role Specific Qualifications & Training:	Hospitality Management Certification or equivalent
Languages Required:	English
Computer and Software Proficiency:	NA
Driving License:	NA
Travel Availability / Time Flexibility:	World Islands – Dubai / Very Essential
Work Relationships:	Internal: Subordinates & Managers External: Guests

[benefits]

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.