Founding Sales & Customer Success Manager

Popcorn AI; Dubai; On-site; AED 100,000 - 150,000; Full time

Job summary

Popcorn AI is seeking a dedicated sales hire to join its founding team and drive growth in conversational commerce. This role involves leading sales processes, onboarding customers, and working closely with the CEO to scale operations, offering substantial growth potential across MENA.

Qualifications

• 2-4 years of B2B SaaS sales experience required.
• Experience in customer success and onboarding desired.
• Fluency in Arabic and English is essential.

Responsibilities

• Lead qualification and closing of inbound prospects.
• Customer onboarding and implementation support.
• Develop enterprise outbound sales strategy.

Skills

Customer success

B2B SaaS sales

E-commerce understanding

Entrepreneurial mindset

Fluency in Arabic

Fluency in English

Job description

At Popcorn, we believe great products are built by talented, passionate teams. If you're one of those, we'd love to hear from you.

Join our founding team as we scale the future of conversational commerce. We're building the infrastructure for conversational commerce - the platform that transforms how businesses sell as commerce shifts from websites to messaging.

The Opportunity: We've proven product-market fit with strong early traction and are growing fast with solid inbound demand. We need our first dedicated sales hire to capture opportunities while we pursue larger enterprise deals.

What You'll Own:

• Lead qualification and closing of inbound prospects

• Customer onboarding and implementation (non-technical guidance)

• Enterprise outbound sales development

• Build our sales process and playbook from the ground up

• Work directly with CEO to scale revenue operations
  
  

What We're Looking For:

• 2-4 years B2B SaaS sales experience

• Track record with customer success/onboarding

• Understanding of e-commerce/retail strongly preferred

• Arabic & English fluency

• Entrepreneurial mindset - comfortable building from scratch
  
  

Ready to build something big? This role offers massive growth potential as we expand across MENA and beyond.