Food Service Key Account Executive

Americanafoods; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading food service company in Dubai is seeking a Food Service Specialist. This role involves developing sales strategies, maintaining client relationships, and ensuring customer satisfaction. The ideal candidate has a bachelor's degree, 2-3 years of experience in food service sales, and a valid driver's license. This position offers full-time employment in the food and beverage sector.

Qualifications

• Minimum 2-3 years of experience in food service sales or key account management.
• Experience in FMCG, food service distribution, or F&B industries preferred.
• Valid driver's license is required.

Responsibilities

• Develop Joint Business Plans (JBPs) with key accounts to drive sales growth.
• Build and maintain strong, long-term relationships with clients.
• Ensure timely resolution of customer complaints.
• Prospect and acquire new customers through networking.
• Implement promotional campaigns aligned with company goals.

Skills

Sales strategy development

Customer relationship management

Problem resolution

Market analysis

Education

Bachelor's degree in Business, Sales, Marketing

Culinary certification

Job description

The job description provides a comprehensive overview of the responsibilities, qualifications, and skills required for the Food Service Specialist role. It is well-structured with clear sections and uses HTML tags effectively to enhance readability. However, it includes some irrelevant content such as job listings and promotional text that should be removed to maintain focus and conciseness. Additionally, the description could benefit from minor formatting improvements for clarity and flow.

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Responsibilities:

1. Develop Joint Business Plans (JBPs) with key accounts to drive sales growth and profitability.
2. Build and maintain strong, long-term relationships with clients.
3. Ensure timely resolution of customer complaints to maintain satisfaction and loyalty.
4. Maintain and regularly update a list of existing and potential customers.
5. Prospect and acquire new customers through networking, cold calls, and lead generation.
6. Understand client needs and offer tailored solutions.
7. Develop and implement sales strategies to achieve targets and KPIs.
8. Monitor sales performance and adjust strategies as needed.
9. Implement promotional campaigns aligned with company goals.
10. Distribute MSL SKUs as per the sales plan and ensure product visibility.
11. Meet or exceed sales targets and performance metrics.
12. Ensure compliance with sales processes, pricing, promotions, and merchandising standards.
13. Monitor market trends, competitor activities, and new product offerings.
14. Report on market activities to inform strategic decisions.
15. Provide insights to improve competitiveness.
16. Maintain stock levels across key accounts and coordinate with demand and logistics teams for stock management and delivery.
17. Manage stock rotation, prevent expiries, and control market damage and product returns.
18. Optimize sales costs related to routes, transportation, and delivery.
19. Support credit policies and collection processes.
20. Assist in inventory management to reduce product expirations and damages.

Reporting & Administration:

• Complete and submit sales reports accurately and timely.
• Maintain records of sales activities and customer interactions.
• Provide regular updates to the Food Service Supervisor regarding account performance and customer feedback.

Qualifications, Experience, & Skills:

• Bachelor’s degree in Business, Sales, Marketing, or related fields; culinary certification is a plus.
• Minimum 2-3 years of experience in food service sales or key account management.
• Experience in FMCG, food service distribution, or F&B industries preferred.
• Valid driver’s license is required.

Additional Information:

• Seniority level: Associate
• Employment type: Full-time
• Industries: Food and Beverage Manufacturing, Food and Beverage Services, Accommodation and Food Services