Food & Beverage Supervisor - Pool Bar

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the hospitality sector seeks a Manager to ensure quality service and effective staff supervision. This role involves managing team dynamics, meeting guest needs, and fostering an inclusive environment while producing recognizable improvements in service and efficiency. Candidates should possess a high school diploma or equivalent and relevant experience in supervisory roles.

Qualifications

• At least 2 years of relevant experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together as a team to provide excellent service.
• Assist management with hiring, training, and scheduling.
• Maintain a professional appearance and keep proprietary information confidential.

Skills

Team Leadership

Customer Service

Problem Solving

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Ensure staff work together as a team to provide excellent service and meet guest needs. Inspect staff grooming and attire, and rectify deficiencies. Complete opening and closing duties, including setting up supplies, cleaning equipment and areas, and locking doors. Inspect storage areas for organization, FIFO usage, and cleanliness. Conduct scheduled inventories and requisition supplies. Monitor dining rooms for seating, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy. Follow all company, safety, and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Maintain a professional appearance, keep proprietary information confidential, and protect company assets.

Welcome and acknowledge guests per company standards, anticipate and address service needs, assist guests with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop positive relationships with colleagues, support team efforts, and respond appropriately to concerns. Ensure quality standards are met and suggest improvements to increase efficiency, productivity, safety, and cost savings.

Read and verify information in various formats, visually inspect tools and equipment, and perform physical tasks including standing, sitting, walking, lifting, and maneuvering objects up to 50 pounds. Navigate narrow or elevated spaces, stairs, and ramps. Reach overhead and below knees, bending, twisting, and stooping as needed. Perform other duties as assigned by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of relevant experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer. We value diverse backgrounds and foster an inclusive environment. We do not discriminate based on disability, veteran status, or other protected classes.

Required Experience: Manager