Food & Beverage Supervisor - Laguna

21c Museum Hotels; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Food and Beverage Manager to supervise operations, train staff, and ensure high service standards. Candidates must have 4+ years of experience in food and beverage management and exceptional communication skills. The role offers a dynamic environment and the opportunity to lead a talented team.

Qualifications

• 4 years' experience in food and beverage management, culinary and related professional areas.
• Proficient in English (verbal & written); second language is an asset.
• Ability to handle multiple tasks in an intense environment.

Responsibilities

• Supervise and coordinate food and beverage service operations.
• Train and mentor team members to deliver excellent customer service.
• Manage staff schedules and performance evaluations.
• Ensure compliance with food safety regulations.
• Monitor inventory levels and control costs.

Skills

Outstanding guest services skills

Professional presentation

Communication skills

Entrepreneurial thinking

Analytical thinking

Flexibility in working hours

Education

High school diploma or GED

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

Withtouches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• Supervise and coordinate food and beverage service operations to maintain high standards of quality and customer satisfaction
• Train, mentor, and motivate team members to deliver excellent customer service and adhere to company policies
• Manage staff schedules, assignments, and performance evaluations
• Ensure compliance with food safety regulations, hygiene standards, and alcohol service laws
• Monitor inventory levels, place orders, and control costs while maintaining product quality
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Collaborate with kitchen staff to ensure smooth service operations and timely food delivery
• Implement and maintain quality control procedures for all food and beverage items
• Assist in menu planning, pricing, and special promotions to drive sales and customer satisfaction
• Maintain a clean, organized, and safe work environment for staff and guests

Qualifications

• High school diploma or GED.
• 4 years’ experience in food and beverage management, culinary and related professional area.
• Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.
• Entrepreneurial thinking and analytical business thinking required.
• Proficient in the English language (verbal & written), second language is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Must be flexible in terms of working hours.
• Must be computer literate and analytical.
• Enthusiastic and guest driven.
• Must be able to prioritize, organize and be self-efficient.
• Able to perform under pressure.