Food & Beverage Supervisor - All Day Dining

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Manager to ensure staff performance and guest satisfaction. This role involves supervising team operations, maintaining quality standards, and direct interaction with guests. Candidates should have a strong background in hospitality, excellent leadership skills, and a high school diploma.

Qualifications

• At least 2 years of relevant experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together to meet guest needs.
• Assist management with hiring, training, and counseling employees.
• Monitor dining rooms for service and guest safety.

Skills

Team Leadership

Guest Service

Communication

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Ensure staff works together as a team to provide optimal service and meet guest needs. Inspect staff grooming and attire, and rectify any deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning all equipment and areas, and locking doors. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock supplies as needed. Monitor dining rooms for seating availability, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Ensure uniforms and personal appearance are professional; maintain confidentiality and protect company assets. Welcome and acknowledge guests, anticipate and address their needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop positive relationships, support team goals, and respond appropriately to colleagues' concerns. Ensure adherence to quality standards and suggest improvements to increase efficiency, productivity, safety, and cost savings. Read and verify information in various formats, visually inspect tools and equipment for defects, and perform physical tasks such as standing, walking, lifting, and reaching. Perform other duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of relevant experience.
• Supervisory Experience: At least 1 year.
• License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We foster an environment where diverse backgrounds are valued, and our strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability and veteran status.

Required Experience: Manager