Food Beverage Server - Banquet

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking dedicated banquet staff to provide exceptional service during events. This role involves setting up banquet rooms, assisting with event execution, and ensuring a seamless experience for guests. The ideal candidate will possess strong communication and organizational skills, thrive under pressure, and work collaboratively with various teams. Join a dynamic environment where your contributions will enhance guest satisfaction and create memorable experiences. If you are passionate about hospitality and eager to make a difference, this full-time opportunity is perfect for you.

Qualifications

• Excellent communication and organizational skills required.
• Experience in banquet service and familiarity with Opera is a plus.

Responsibilities

• Provide professional and engaging service to guests during events.
• Assist in setting up and breaking down banquet events efficiently.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Abilities

Ability to Work Under Pressure

Tools

Opera

Job description

• Consistently offer professional, friendly, warm, and engaging service to Guests.
• Set up banquet rooms according to function requirements, ensuring attention to detail in table settings, linens, glassware, and equipment.
• Assist with the setup, execution, and breakdown of banquet events, ensuring smooth and efficient operations.
• Maintain a detailed understanding of all banquet menus, buffet setups, and bar service options.
• Monitor and respond to Guest needs during events, resolving any issues promptly and professionally.
• Follow all safety and sanitation policies when handling food and beverages.
• Participate in pre-event briefings to understand the event schedule and expectations.
• Work closely with the Banquet Manager, kitchen team, and other departments to ensure seamless service.
• Ensure all linens are counted and handled properly at the end of shifts.
• Maintain and organize banquet equipment, reporting any damage or shortages to the Banquet Manager.
• Handle Guest feedback and concerns efficiently, escalating issues to the Banquet Manager when necessary.
• Attend pre-shift, weekly, and monthly meetings to enhance service standards and continuously improve the Guest experience.

Qualifications:

• Excellent communication and organizational skills.
• Highly responsible & reliable.
• Work well under pressure in a fast-paced environment.
• Strong interpersonal and problem-solving abilities.

Additional Information:

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Fluency in English; additional languages are a plus.

Remote Work:

No

Employment Type:

Full-time