Food & Beverage Assistant

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Your day to day

Your responsibilities are:

• To ensure that SOP Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To take a hands-on approach in the operation of the outlet.
• To attend daily briefing on preparation, service, and menu.
• To be knowledgeable of the food and beverage items in the restaurant.
• To master and perform the service sequence standards in the outlet.
• Serve food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy.
• To contribute to overall guest experience metrics through the delivery of the voco brand standards and service behaviours.
• To liaise with the supporting departments on daily operation and quality.
• To establish a rapport with guests maintaining a good relationship.
• To carry out any other reasonable duties and responsibilities as assigned.
• To have a complete understanding of and adhere to the Hotel’s Policy relating to Fire, Hygiene, Health, and Safety.
• To attend all required training sessions/programmes.
• To ensure cleaning and maintenance of equipment, tools, fixtures, and service area in the station assigned.
• To be responsible for cost-saving on guest supplies, food supplies, electricity, water, etc.

What we need from you

• 1 year related experience in the same capacity
• Excellent communication skills; English is a must
• Russian speaker is a must
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco service standards
• A true team-player mentality and flexible attitude towards a diverse set of tasks
• Ability to work a flexible schedule including nights, weekends, and/or holidays