Food & Beverage Administrator (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Hotel

Job Description

Job Number:

Food & Beverage Administrator (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Hotel

Work Locations

Conrad Abu Dhabi Etihad Towers, West Corniche, Abu Dhabi

Overview

The Food & Beverage Administrator is responsible for coordinating administrative tasks and projects within the Food & Beverage team, providing support while ensuring adherence to Hilton International policies and procedures.

What will I be doing?

• Maintain excellent customer service, always keeping guests in mind.
• Take personal responsibility and initiative to resolve issues, communicating clearly with guests and colleagues.
• Be motivated and committed, approaching tasks with enthusiasm and seeking opportunities to learn and improve.
• Respond flexibly and positively to changing requirements and tasks.
• Support team cooperation and contribute ideas to enhance hotel operations and environmental procedures.
• Promote the hotel's services and facilities to guests and suppliers.
• Ensure safety in all duties performed.
• Prepare daily function sheets and compile food & beverage activities for briefings.
• Manage team members’ particulars, including inquiries about holidays, vacation days, and medical records.
• Type and manage monthly attendance lists, overtime, transport allowances, and claims, obtaining necessary approvals.
• Maintain personnel records with updated information.
• Prepare productivity reports related to team strength, overtime, and extra labor.
• Monitor weekly duty rosters and manage shift changes or leave notifications.
• Write work orders for the Food & Beverage department and follow up on their completion.
• Arrange department requisitions for office supplies, food, beverages, and stock items.
• Draft and follow-up on official correspondence.
• Attend F&B meetings, record attendance, and distribute minutes.
• Handle inter-departmental requests and cake orders.
• Coordinate employee discussions on progress reports and translate when necessary.
• Check timecards for attendance, lateness, and leave reports.
• Organize and maintain the filing system at the F&B office.
• Perform any other duties as assigned.

What are we looking for?

The ideal candidate should demonstrate:

• A university degree, college certificate, or vocational secretarial training.
• 1-2 years of relevant experience.
• Fluency in English, with good knowledge of F&B terminology.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in word processing and spreadsheets.
• Good translation skills and fast, accurate typing.
• Experience in line operations management and labor-related tasks is preferred.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company committed to providing exceptional guest experiences. Our team is at the heart of our success, and we strive to fill the earth with the warmth of hospitality every day.