Food And Drink Supervisor - UMI Japanese Restaurant - Waldorf Astoria Ras Al Khaimah

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm in Ras Al Khaimah is seeking a Food and Drinks Supervisor. The role involves supervising operations of food and drinks outlets and ensuring an excellent guest experience. Candidates must have experience in a luxury or 5-star hotel and demonstrate high customer service standards. This is a full-time position at Waldorf Astoria Ras Al Khaimah.

Qualifications

• Previous experience in a similar role at a luxury or 5-star hotel.
• Committed to delivering high levels of customer service.
• Positive attitude and good communication skills.

Responsibilities

• Supervise operations of Food and Drinks outlets.
• Communicate and delegate tasks to the team.
• Ensure compliance with brand standards.

Skills

Customer service

Good communication

Teamwork

Flexibility

Job description

Job Description

A Food and Drinks Supervisor is responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

Responsibilities:

• Supervise Food and Drinks Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Drinks management with achieving financial targets
• Assist Food and Drinks management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Requirements:

• Previous Food & Drinks experience in a similar role at a luxury or 5-star hotel
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

About the Company:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

What We Offer:
Full-time position at Waldorf Astoria Ras Al Khaimah.