Food And Beverage Supervisor

VOGO - ABU DHABI GOLF RESORT AND SPA - L.L.C - O.P.C; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking an F&B Supervisor to manage daily operations and ensure customer satisfaction. The ideal candidate will have experience in the food and beverage industry, overseeing staff, handling inventory, and maintaining health standards to create memorable experiences for guests.

Qualifications

• Proven experience in a similar role in the food and beverage industry.
• Exceptional customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee the day-to-day operations of the food and beverage department.
• Coordinate and supervise the work of restaurant and bar staff.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High school diploma or equivalent; degree in hospitality is a plus

Job description

Intermediate School(General (College Proprietary)), Bachelor of Architecture

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Job Summary:

As an F&B Supervisor you will be responsible for overseeing the daily operations of our food and beverage service, ensuring exceptional guest experiences and maintaining high standards of service quality. The Food & Beverage Supervisor will collaborate with kitchen and service staff, manage inventory, and uphold health and safety regulations

Main Duties & Responsibility

Safety and Security

• Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
• Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
• Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
• Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
• Preserve vigilance concerning unwanted individuals present on property premises.
• Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
• Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm.
• Successfully accomplish relevant safety education and gain certifications for executing work assignments.

Guidelines and Protocols

• Safeguard the confidentiality and safety of visitors and colleagues.
• Preserve the secrecy of exclusive resources and data.
• Adhere to corporation and sector directives and methodologies.
• Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.
• Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.
• Fulfill any additional job responsibilities as assigned by supervisors that are within reason.

Key Responsibilities

• Supervision of Daily Operations:

· Oversee the day-to-day operations of the food and beverage department.

· Coordinate and supervise the work of restaurant and bar staff.

· Ensure efficient and smooth service delivery.

• Guest Service:
• Maintain a strong focus on customer satisfaction.
• Address and resolve guest concerns or complaints promptly and professionally.
• Train and motivate staff to provide excellent customer service.
• Staff Management:
• Recruit, train, and schedule staff to meet business needs.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Inventory Management:
• Monitor and manage inventory levels for food, beverages, and supplies.
• Coordinate with suppliers to ensure timely and accurate deliveries.
• Implement and enforce proper storage and handling procedures.
• Health and Safety Compliance:
• Ensure compliance with health and safety regulations and food hygiene standards.
• Conduct regular inspections to identify and address potential hazards.
• Implement and enforce proper sanitation practices.
• Assist in the development and monitoring of budgets.
• Control costs and maximize profitability without compromising service quality.
• Monitor and analyze financial performance metrics.
• Event Coordination:
• Assist in planning and coordinating special events, banquets, and catering functions.

Ensure all events are executed seamlessly, meeting or exceeding guest expectations.

Desired Candidate Profile

Education:

· High school diploma or equivalent; a degree in hospitality or a related field is a plus.

Training/Experience:

· Proven experience in a similar role in the food and beverage industry, preferably in fine dining or upscale establishments.

· Exceptional customer service skills and a passion for creating memorable experiences for guests.

· Strong communication and interpersonal skills.

· Knowledge of menu items, wine, and beverage service.

· Ability to work in a fast-paced and high-pressure environment.

· Positive attitude and a professional appearance.

Employment Type

Full Time

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Restaurant Supervisor
• Customer Service
• Hospitality Supervisor

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VOGO - ABU DHABI GOLF RESORT AND SPA - L.L.C - O.P.C

OPC, PO BOX : 126797, ABU DHABI, UAE Kingdom of Saudi Arabia, P.O.Box 116690 Jeddah 21391, Abu Dhabi, United Arab Emirates (UAE)