FO Duty Manager | Dubai | Luxury Hotel Brand

Recruit for Africa PTY Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel brand in Dubai is seeking a dynamic Duty Manager to oversee Front Office operations. The candidate must have experience in a similar role, excellent guest relations skills, and leadership abilities. A competitive salary package, including service charges and benefits, is offered.

Benefits

Service charge

Additional great benefits

Qualifications

• Experience in a Front Office leadership role in a luxury hotel.
• Fluency in English and one additional language (French, Spanish, German, Italian, or Russian) is mandatory.

Responsibilities

• Supervise daily operations at Front Office ensuring check-in/out processes.
• Lead team in delivering service and resolving guest concerns.
• Act as main contact during non-standard hours and manage emergencies.

Skills

Guest relations

Leadership

Communication

Problem-solving

Decision-making

Job description

FO Duty Manager | Dubai | Luxury Hotel Brand

We are seeking a dynamic and experienced DUTY MANAGER to oversee Front Office operations and ensure exceptional guest service at all times at one of the world’s leading luxury hotel brands in the heart of Dubai.

Key Responsibilities:

• Supervise daily Front Office operations, ensuring smooth check-in/out procedures.
• Lead and support the team in delivering impeccable service and resolving guest concerns promptly.
• Act as the hotel’s main point of contact during non-standard hours, managing emergency situations confidently.
• Maintain close communication with all departments to ensure guest satisfaction and operational efficiency.

Requirements:

• Previous experience in a similar Front Office leadership role within a luxury hotel.
• Strong guest relations skills and the ability to lead a team by example.
• Excellent communication, problem-solving, and decision-making abilities.
• Fluency in English
• One of the following languages: French, Spanish, German, Italian or Russian is a non-negotiable requirement.

Salary package:

• Basic salary approx. AED 8000 – depending on the experience and the property you will be allocated to
• Service charge
• Additional great benefits.

To apply for FO Duty Manager | Dubai | Luxury Hotel Brand, please send yourCV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.

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