FO Duty Manager

Client of Recruit for Africa; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel brand in Dubai seeks a Duty Manager to oversee Front Office operations and ensure exceptional guest experiences. The ideal candidate will have previous leadership experience in luxury hotel environments, with strong guest relations and communication skills. Fluency in English and a second language is essential.

Benefits

Service charge

Additional great benefits

Qualifications

• Previous experience in Front Office leadership role in luxury hotel.
• Fluent in English; second language (French, Spanish, German, Italian, Russian) required.

Responsibilities

• Supervise daily Front Office operations ensuring smooth check-in/out.
• Lead team in delivering service and resolving guest concerns.
• Act as main contact during non-standard hours.

Skills

Guest relations

Leadership

Problem-solving

Communication

Education

Experience in a luxury hotel

Job description

FO Duty Manager | Dubai | Luxury Hotel Brand

We are seeking a dynamic and experienced DUTY MANAGER to oversee Front Office operations and ensure exceptional guest service at all times at one of the world s leading luxury hotel brands in the heart of Dubai.

Key Responsibilities:

• Supervise daily Front Office operations, ensuring smooth check-in/out procedures.
• Lead and support the team in delivering impeccable service and resolving guest concerns promptly.
• Act as the hotel s main point of contact during non-standard hours, managing emergency situations confidently.
• Maintain close communication with all departments to ensure guest satisfaction and operational efficiency.

Requirements:

• Previous experience in a similar Front Office leadership role within a luxury hotel.
• Strong guest relations skills and the ability to lead a team by example.
• Excellent communication, problem-solving, and decision-making abilities.
• Fluency in English
• One of the following languages: French, Spanish, German, Italian or Russian is a non-negotiable requirement.

Salary package:

• Basic salary approx. AED 8000 depending on the experience and the property you will be allocated to
• Service charge
• Additional great benefits.

To apply for FO Duty Manager | Dubai | Luxury Hotel Brand, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

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