Floor Supervisor

Azadea; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a Supervisor in Food and Beverage. In this engaging role, you'll oversee daily operations, ensuring exceptional customer experiences while managing staff performance and adherence to brand standards. Your expertise in hospitality and food service will be key in achieving organizational goals and maintaining high-quality service. If you're passionate about creating memorable dining experiences and leading a team, this opportunity is perfect for you. Embrace the chance to grow in a vibrant environment where your contributions will make a significant impact.

Qualifications

• 3-4 years of experience in F&B operations, with 1 year in a supervisory role.
• Technical degree in Food and Beverage or Hospitality Management required.

Responsibilities

• Oversee staff work and ensure adherence to brand preparation techniques.
• Greet customers, assist with menu selection, and ensure satisfaction.
• Conduct monthly inventory and ensure proper uniform hygiene.

Skills

Teamwork

Commercial Understanding

Customer Focus

Decision Making

Initiative

Cultural Awareness

Developing and Motivating Others

Education

Technical Degree in Food and Beverage

Hospitality Management

Job description

Job Title: Supervisor - Food and Beverage

Job Description

Description
• Handle customers' bill payments and deal with any complaints.
• Oversee work done by all staff members and closely follow up on the team's abidance by the brand's set preparation techniques.
• Participate in achieving the organization’s goals, the set targets of the brand, and ensure proper implementation of the SOP.
• Greet customers upon their arrival, present them with the menu, assist them in the selection, and visit their table to ensure their satisfaction.
• Participate in the restaurant’s opening/closing procedures ensuring proper respect of norms and guidelines.
• Help in conducting the monthly inventory for all brand equipment.
• Ensure proper uniform and personal hygiene cleanliness at all times.
• Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training, and relaying the team's requests to hierarchy.

Qualifications
• Technical Degree in Food and Beverage or Hospitality Management.
• 3 - 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role.
• Teamwork: level 2.
• Commercial Understanding: level 2.
• Customer Focus: level 3.
• Decision Making: level 1.
• Initiative: level 3.
• Cultural Awareness: level 2.
• Developing and Motivating Others: level 3.