Flight Operation Coordinator

Beno; Dubai; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Flight Coordinator to ensure seamless flight operations and exceptional client service. The role involves coordinating various services, monitoring flights, and upholding safety practices in a dynamic, 24/7 environment. Ideal candidates should have operational support experience, strong communication skills, and the ability to multi-task effectively.

Qualifications

• Prior experience in operational support is required.
• Flexibility with timings due to 24/7 operations.
• Ability to work in a multicultural team.

Responsibilities

• Arrange services for flights according to client needs.
• Monitor the status of all planned and ongoing flights.
• Ensure timely service and uphold client practices.

Skills

Multi-tasking

Communication

Problem-solving

Attention to detail

Job description

About the role : The primary duty of the Flight Coordinator is to arrange services requested by clients and coordinate all services associated with the flights, including permits, ground handling, fueling, catering, hotel accommodation, and transportation for crew and passengers.

Flight coordinators are responsible for ensuring timely service and providing clients with the highest level of customer service.

Key responsibilities include:

1. Arranging services for flights according to client needs.
2. Coordinating with management for reports and flight consultations.
3. Monitoring the status of all planned and ongoing flights from origin to final destination (flight following).
4. Ensuring all services are in order for timely flight operations.
5. Identifying, anticipating, and taking corrective actions to minimize delays.
6. Reviewing, preparing, and submitting post-flight summaries for finance.
7. Selecting FBOs and maintaining the database.
8. Upholding safe client and regulatory practices.
9. Quoting clients as per management instructions.

Skills and Working Conditions :

• Prior experience in operational support is required.
• Excellent multi-tasking skills.
• Flexibility with timings, as operations run 24/7.
• Strong communication skills, both written and spoken.
• Ability to work in a multicultural team.
• Quick thinking and problem-solving skills.
• Strong attention to detail.

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