Flagship Boutique Manager

Client of Foreground; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading luxury retail group in the UAE seeks a Flagship Boutique Manager to oversee operations at their prestigious Dubai location. This role is focused on delivering an exceptional client experience and managing a high-performing team, requiring a blend of operational excellence and leadership skills in a luxury retail environment.

Qualifications

• Minimum 7 years of retail management experience, ideally 3+ years in a luxury flagship environment.
• Deep understanding of premium customer behaviors and retail trends.
• Fluent in English; proficiency in Arabic or French is a plus.

Responsibilities

• Own the full boutique P&L, ensuring sales targets and budget control.
• Drive personalized client experiences and lead a team of sales advisors.
• Implement brand directives for visual merchandising and store functions.

Skills

Sales Growth

Operations

Leadership

Clienteling

Continuous Improvement

Retail

Decision-Making

Job description

Job Description:
Foreground is partnering with a leading luxury retail group in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.
This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.
Role Overview:
The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.
Key Responsibilities:
• Own the full boutique P&L, including sales targets, budget planning, and cost control
• Drive the overall client journey, ensuring personalized and memorable service experiences
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
• Implement brand directives on visual merchandising, store layout, and seasonal presentations
• Analyze sales data, client behavior, and team performance to inform decision-making
• Ensure compliance with internal SOPs, safety standards, and loss prevention practices
• Act as the key point of contact for internal departments including merchandising, marketing, and training
• Represent the boutique in management meetings, contributing operational insights and team feedback
• Champion a culture of continuous improvement, staff development, and customer excellence
Candidate Profile:
• Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment
• Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
• Deep understanding of premium customer behaviors, retail trends, and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
• Fluent in English; proficiency in Arabic or French is a plus
• Presentable, articulate, and naturally confident in engaging with high-profile clientele
Required Skills:
Sales Growth
Compliance
Operations
Team Performance
Prevention
Clarity
Operational Excellence
P&L
Cost Control
French
Attention To Detail
Arabic
Decision-Making
Retail
Continuous Improvement
Merchandising
Presentations
Planning
Marketing
English
Leadership
Training
Sales
Management

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