First Line Manager

Abbott; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen First Line Manager für die Nutrition Division, um das Wachstum von Produkten zu fördern. In dieser Schlüsselrolle werden Sie die Vertriebsmitarbeiter unterstützen, um das Bewusstsein für die Bedeutung von Ernährung zu steigern und die Loyalität gegenüber den Produkten zu stärken. Sie werden die Möglichkeit haben, Ihre Fähigkeiten in einem dynamischen Umfeld weiterzuentwickeln und einen bedeutenden Einfluss auf die Gesundheit von Millionen Menschen zu haben. Wenn Sie eine Leidenschaft für Vertrieb und Kundenengagement haben, ist diese Position ideal für Sie.

Benefits

Karriereentwicklung

Internationale Unternehmenskultur

Diversity-Programme

Flexibles Arbeiten

Gesundheitsvorsorge

Qualifications

• 3-5 Jahre Erfahrung als Sales Manager im Pharma- oder Ernährungssegment in den VAE.
• Nachweisliche Erfolge im Vertrieb und in der Entwicklung von Verkaufsstrategien.

Responsibilities

• Entwicklung und Unterstützung der Umsetzung von Account-Plänen mit einer integrierten Kundenstrategie.
• Analyse von Markt- und Kategoriedaten zur Identifizierung von Wachstumschancen.

Skills

Consultative Selling

Customer Engagement

Strategic Account Management

Digital Knowledge & Application

Customer Insights

Financial & Business Acumen

Executional Excellence

People Management

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Position: First Line Manager

This position works out of our UAE location in the Abbott Nutrition Division.

About Nutrition Division

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, Glucerna, and ZonePerfect – to help get the nutrients they need to live their healthiest life.

As First Line Manager, you'll contribute to the long-term growth of Abbott Nutrition products in the territory by increasing awareness among Healthcare Professionals (HCPs) on the important role of nutrition in improving quality of life, and the superiority of Abbott products over competitors.

You will gain new business and grow existing business through an omnichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products.

Develop and sustain the knowledge, customer engagement skills, and business acumen of Medical reps to build a high-performing, ethical sales team.

Develop Key Opinion Leader (KOL) relationships to promote the Abbott brand and influence the perception of Abbott products among HCPs across all specialties and levels.

Responsibilities include:

• Enabling the ethical field force to meet regional and team KPIs.
• Analyzing market, category, and channel opportunities within the territory using real-time omnichannel business intelligence to identify growth opportunities.
• Leveraging business analytics and customer insights to create an omnichannel engagement strategy to establish Abbott as the brand of choice.
• Developing and supporting the execution of account plans using an integrated customer omnichannel engagement strategy.
• Deploying marketing programs targeting customers and accounts via Medical Reps, including education, execution, and tracking impact.
• Providing real-time coaching and feedback to Medical Reps on customer engagement.
• Accelerating digital knowledge and application among Medical Reps through mentoring and coaching.
• Building and maintaining relationships with customers across digital, remote, virtual, and face-to-face channels to increase awareness and loyalty.
• Collaborating with training/SFE teams to optimize team performance by identifying and addressing knowledge and skill gaps, and creating individual development plans.
• Supporting Medical Reps in the field through problem-solving, mentoring, coaching, and feedback.
• Developing and expanding a network of KOLs throughout the territory to influence at all account levels.
• Working cross-functionally with Marketing, Analytics, and SFE to interpret customer and market data and translate omnichannel engagement data into actionable activities.
• Demonstrating integrity and transparency by role-modeling ethical behavior.
• Ensuring compliance with regulatory expectations.

Key Success Factors:

• Strong customer insight skills, including integrating digital tools and platforms with traditional channels.
• Ability to analyze team strengths and development needs to identify critical actions.
• Accountability for business quality and results.
• Influence skills across various levels.
• Comfort with change and complexity, with mental agility for problem-solving.
• Ability to connect data and insights, and communicate them effectively.
• Linking account and territory plans with overall brand strategy.
• Collaborative work with cross-functional partners to ensure data accuracy and quality.

Minimum Qualifications:

• 3-5 years of experience as a Sales Manager in the Pharmaceutical or Nutrition segment in UAE (Dubai or Abu Dhabi).
• Proven sales track record.
• Experience in developing forecasts and strategies to achieve sales goals.
• People management experience is mandatory.

Competencies:

• Consultative Selling
• Customer Engagement
• Strategic Account Management
• Digital Knowledge & Application
• Customer Insights
• Financial & Business Acumen
• Executional Excellence
• People Management