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A leading company in the hospitality sector seeks an Accounts Receivable professional to oversee the collection and management of outstanding payments. This role requires a Financial Management Diploma and several years of similar experience, ensuring compliance with credit policies and maintaining accurate financial records. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment, contributing to the company's financial success.
An Accounts Receivable (AR) is responsible for managing and overseeing the collection of outstanding payments from customers and ensuring that all financial transactions related to accounts receivable are accurately recorded and processed. The role involves maintaining accurate records, preparing invoices, and following up on overdue accounts to ensure timely payment.
To ensure compliance with the Hotel credit policy and fast realization of the accounts receivable along with maintaining the Company Standards regarding aging reports.
Key Duties and Responsibilities
Have adequate knowledge of al Kerzner SOPs (Standard operating procedures) LSOP and all related Kerzner Global policies related to the credit department and the accounting department in general.
Approve the issuance of credit as required by the Hotel credit policy daily.
Maintain supportive roles with other departments.
Audit compliance to credit policy and LSOP by other departments.
Verify daily City Ledger with proper backups
Follow up on all outstanding accounts maintain proper follow-up documents and maintain a history log.
Perform Credit Card reconciliation with PMS & Bank Statement using the reconciliation tool Onex
Inform top management of current and potential credit problems.
Schedule a monthly credit meeting with the operation department
Prepare & make provisions for Bad debts at the end of the month.
Prepare and issue invoices to clients in a timely and accurate manner, ensuring all necessary details are included.
Record incoming payments, applying payments to appropriate customer accounts.
Reconcile AR accounts regularly to ensure accuracy, including reviewing aging reports and investigating discrepancies.
Follow up with customers regarding overdue payments and coordinate with sales teams or management for escalated issues.
Generate regular reports on the status of accounts receivable, and aging.
Maintain accurate and up-to-date customer records, including payment histories and credit limits.
Communicate with customers to resolve payment disputes or questions and maintain positive relationships.
Ensure compliance with company policies and accounting standards in handling AR processes.
Work closely with other departments, such as Sales and Customer Service, to resolve billing issues and improve the receivables process.
Experience & Educational Requirements
Financial Management Diploma/ Bachelor Of Commerce or its equivalent
Two to three years of related financial/office experience in the same role.
Good knowledge of Opera Cloud
Computer competency requiring word-processing, spreadsheet and database software knowledge and experience.
People management experience
Strong orientation towards customer service
Highly organized and proactive and be able to meet deadlines in a fast-paced environment
Presentation skills
Initiative and Commitment to Achieve
Effective Communication
Attention to detail
Problem solving and decision making
Leadership skills
Customer focused
Teamwork
Interpersonal skills
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