Finance And Insurance Sales Agent

Kavak.com; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading company in the tech/automotive retail industry is looking for a Finance and Insurance agent to enhance customer experience. This role involves managing finance paperwork and ensuring seamless customer engagement throughout their buying journey. Ideal candidates should have at least 2-3 years of relevant experience and excel in communication while maintaining a positive attitude.

Qualifications

• Minimum 2-3 years experience as a Relationship Manager or Finance & Insurance agent in the automotive industry.
• Excellent verbal and written communication skills.
• Advanced English proficiency level.

Responsibilities

• Handle Finance and Insurance paperwork for pre-owned car purchases.
• Provide a delightful customer experience throughout the finance and insurance process.
• Propose and implement ideas to improve the finance and insurance customer journey.

Skills

Attention to detail

Problem-solving

Customer engagement

Communication

Job description

As part of the Sales Finance and Insurance team at Kavak, you will help us deliver the best customer experience in the tech/automotive retail industry.

What will you do?

• Handle the entire Finance and Insurance paperwork process for customers who buy a pre-owned car at Kavak, ensuring every transaction is completed accurately and efficiently.
• You will provide a delightful customer experience, maintaining continuous engagement with customers throughout the finance and insurance stages of their journey and resolving any issues or concerns that may arise during this process.
• You will propose and implement ideas to improve the finance and insurance customer journey.
• Collaborate with the Call Center team to ensure a seamless transition for customers.

Requirements

What are we looking for?

• Minimum 2-3 years experience working as a Relationship Manager or as a Finance & Insurance agent in the automotive industry.
• Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers
• Excellent verbal and written communication skills
• Advanced English proficiency level
• Attention to detail and problem-solving skills
• A deep understanding of our value proposition and the ability to empathize with others
• Ability to handle rejection, stay motivated, and adapt to changing circumstances

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