Finance and Debt Collections Assistant (Arabic)

Confidential Company; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading publishing company in Sharjah seeks a Finance and Debt Collections Assistant fluent in Arabic and English. The candidate will manage client payments and handle various accounting tasks, ensuring timely collections and strong customer relationships. Ideal applicants possess a solid accounting background and excellent communication skills.

Qualifications

• Experience in debt collection or payment follow-up required.
• Ability to identify numerical errors and maintain accurate records.
• Strong attention to detail and patient demeanor.

Responsibilities

• Track and collect overdue payments efficiently.
• Build relationships with clients and resolve financial issues.
• Maintain accurate records of transactions.

Skills

Fluency in Arabic

Fluency in English

Data entry skills

Communication skills

Negotiation skills

Organizational skills

Interpersonal skills

Tools

Excel

Job description

Finance and Debt Collections Assistant (Arabic)

Austin Macauley Publishers, a publishing company in Sharjah are looking for a Arabic Debt Collections Assistant to join their office. This role involves both accounting responsibilities and handling customer interactions related to payment collections. The ideal candidate should have a solid accounting background along with proven experience in customer service, especially in the context of financial transactions. Strong communication and negotiation abilities in both Arabic and English—written and spoken—are essential.

The selected candidate will play a key role in managing client relationships, ensuring timely collections and disbursements, and supporting various departmental duties.

Key Responsibilities:

• Track, follow up, and collect overdue and outstanding payments in a timely manner.
• Build and maintain strong relationships with clients, both new and existing, using excellent customer service skills.
• Analyse and resolve financial issues on a case-by-case basis.
• Reconcile receivables and issue payment receipts.
• Maintain accurate and up-to-date records in the accounting system for both incoming and outgoing payments.
• Investigate payment issues or discrepancies and resolve them effectively.
• Prepare and issue invoices for pending payments.
• Conduct daily follow-ups on unpaid accounts.
• Assist with other accounting tasks as needed.
• maintaining updated records of invoices and receipts.
• Manage obligations to suppliers, customers and third-party vendors
• Update internal accounting databases and spreadsheets

Desired Candidate Profile

Requirements:

• Fluent in both Arabic and English, with strong written and verbal communication skills.
• Solid data entry skills with an ability to identify numerical errors
• Advanced knowledge of Excel (using financial formulas and creating spreadsheets)
• Prior experience in debt collection or payment follow-up.
• Patient, reliable, and detail-oriented.
• Strong interpersonal and team collaboration skills.
• Excellent organizational skills with the ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.

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