Finance Analyst - Billing & Collections

American Hospital Dubai; Dubai; On-site; USD 60,000 - 80,000; Full time

Job summary

American Hospital Dubai recherche un spécialiste du recrutement pour gérer la collecte des paiements et assurer la conformité financière. Le candidat idéal aura un diplôme en comptabilité ou finance, avec au moins trois ans d'expérience dans un environnement hospitalier. L'accent sera mis sur l'amélioration des processus financiers et la communication avec les patients pour des plans de paiement.

Qualifications

• Minimum trois ans d'expérience progressive en finance ou comptabilité dans le secteur de la santé.
• Connaissance des réglementations financières et des systèmes de facturation.
• Capacité à résoudre les problèmes de manière indépendante.

Responsibilities

• Supervise la collecte de fonds et la réconciliation des comptes patients.
• Collabore pour améliorer les processus de facturation et de recouvrement.
• Prépare des rapports de performance clé comme requis.

Skills

Knowledge of hospital revenue cycle

Financial analysis

Negotiation skills

Time Management

Collaboration

Education

Bachelor’s Degree in Accounting or Finance

CA, CMA, ACCA, or CPA (preferred)

Tools

Microsoft Excel

Job description

Recruitment Specialist at American Hospital Dubai

Oversees timely and accurate cash collections by reconciling all patient accounts and coordinating closely with relevant departments. Plays a key role in streamlining billing and collection processes, resolving discrepancies, and maintaining financial compliance.

Daily Operational Execution

• Downloads the previous day’s outstanding report
• Reviews patient bill details to identify outstanding cash balances and initiates necessary adjustments
• Communicates with relevant departments and team leaders to resolve any discrepancies
• Applies approved discounts once supporting documentation is scanned and follows up on missing documentation with department heads
• Ensures that all departmental feedback and actions are submitted to the Accounts Receivable team

Account Reconciliation and Discrepancy Management

• Reconciles patient accounts on a daily and weekly basis
• Identifies and escalates discrepancies for timely resolution

Patient Collections and Payment Plans

• Assists patients in understanding their outstanding balances
• Negotiates overdue balances and sets up payment plans to ensure timely collections

Process Improvement and Automation

• Collaborates with cross-functional teams to enhance billing and cash collection processes
• Partners with the IT department to develop and automate billing validation and review procedures

Reporting and Compliance

• Prepares and submits Key Performance Indicator (KPI) reports as required
• Ensures compliance with hospital policies, internal guidelines, and financial regulations

Team Contribution and Communication

• Participates actively in departmental meetings and improvement initiatives
• Promotes a positive team environment and high staff morale

General Support Duties

• Undertakes additional responsibilities as needed to support the department's evolving needs

Qualifications & Skills

• Bachelor’s Degree in Accounting, Finance, or a related field
• Professional Qualifications such as CA, CMA, ACCA, or CPA preferred

Professional Experience

• Minimum of three (3) years of progressive experience in a finance or accounting role, preferably within a healthcare, hospital, or large enterprise environment
• Knowledge of hospital revenue cycle operations, billing workflows, and patient account reconciliation procedures
• Knowledge of healthcare financial regulations, insurance policies, and compliance requirements related to billing and collections
• Knowledge of ERP platforms, hospital billing systems, and financial data structures used in healthcare operations
• Skills in using Microsoft Excel, including pivot tables, VLOOKUP, and data analysis tools, for financial reporting and reconciliation.
• Skills in Reporting - prepare and present financial reports, including interpreting trends and communicating insights
• Skills in Time Management and Organisation - meet tight daily deadlines and prioritise effectively in a high-volume environment
• Ability to identify discrepancies in patient accounts, investigate root causes, and implement timely resolutions
• Ability to negotiate payment plans with patients in a compassionate yet firm manner, ensuring financial commitments are met
• Ability to collaborate with internal departments to automate, streamline, and improve financial processes
• Ability to work independently with minimal supervision while also contributing as a dependable team member
• Ability to maintain confidentiality, accuracy, and professionalism in handling sensitive financial information

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