Field Support Engineer — Abu Dhabi (Electra Street)

Quicknet; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Quicknet is seeking a front-line on-site support engineer to service CCTV, network, intercom and access-control systems across Abu Dhabi, Mussafah and Al Ain. You will carry a stocked van, diagnose faults, replace components and restore service on the spot where possible.

The role requires a Diploma in Electronics or IT, 3+ years UAE field-service experience, and a valid UAE manual driving licence. Reading schematics and use of network testers are essential.

Qualifications

• Diploma in Electronics or IT required.
• 3+ years UAE field-service experience.
• Valid UAE manual driving licence essential.
• Ability to read schematics and use network testers.

Responsibilities

• Respond to AMC tickets within SLA.
• Perform on-site diagnosis.
• Replace failed components.
• Document fix in CRM.
• Escalate complex issues to senior engineer.

Skills

Field-service experience

Network testers

Reading schematics

Education

Diploma in Electronics or IT

Tools

Network testers

Job description

Front-line on-site support across Abu Dhabi, Mussafah and Al Ain. Diagnose CCTV, network, intercom and access-control faults. Carry a stocked van; restore service same-visit wherever possible.

Responsibilities

• Respond to AMC tickets within SLA
• perform on-site diagnosis
• replace failed components
• document fix in CRM
• escape complex issues to senior engineer

Requirements

• Diploma in Electronics or IT
• 3+ years field-service experience in UAE
• valid UAE manual driving licence essential
• ability to read schematics and use network testers