Field Support Engineer

MPH Consulting Services; Abu Dhabi; On-site; USD 45,000 - 70,000; Full time

Job summary

A leading company seeks a Field Support Engineer for the installation and maintenance of radar systems in Abu Dhabi. The role involves troubleshooting technical issues and providing training to end-users while ensuring compliance with safety regulations. Ideal candidates will possess a strong engineering background and exemplary communication skills, with the opportunity for long-term contract renewal.

Qualifications

• Proven experience with radar systems (installation, configuration, troubleshooting).
• Ability to obtain security clearance for military site access.
• Fluent in English; knowledge of French, Dutch, or Arabic is a plus.

Responsibilities

• Provide field support for radar system installation and maintenance.
• Diagnose and resolve technical issues on-site and remotely.
• Prepare reports on support activities and system performance.

Skills

Technical knowledge of radar systems

Diagnostic skills

Communication skills

Customer service skills

Ability to read technical diagrams

Education

Bachelor's degree in Engineering or Electronics

Tools

Diagnostic tools and test equipment

Job description

We are looking for a Field Support Engineer for one of our clients with the following details:

Start Date: ASAP

Contract: Long term and will get renewed every year

Location: Abu Dhabi

Qualifications & Experience Required

• Bachelor's degree in Engineering, Electronics, or a related technical field.
• Proven experience with radar systems (installation, configuration, troubleshooting).
• Strong technical knowledge of radar hardware and software, including signal processing and calibration.
• Ability to read and interpret technical diagrams, schematics, and manuals.
• Proficient in the use of diagnostic tools and test equipment.
• Experience with RF systems, antennas, and electronic warfare systems is a plus.
• Excellent communication and customer service skills.
• Fluent in English is mandatory. French, Dutch and Arabic are a plus.
• Ability to obtain Security clearance to access military sites.
• Willingness to travel extensively (domestic and international), to work on-call and shifts, in various field environments and conditions.
• Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.

Key Responsibilities:

• Provide field support for installation, configuration, and maintenance of radar systems.
• Diagnose, troubleshoot, and resolve technical issues on-site and remotely.
• Perform routine inspections, preventive maintenance, and system updates.
• Manage system configurations, including version control, documentation, and change tracking to ensure consistency and compliance with client requirements.
• Offer training and guidance to end-users and maintenance personnel on radar systems operation and best practices.
• Work with cross-functional teams (engineering, project management) to escalate and resolve complex issues.
• Support supply chain and logistics tasks, such as tracking spare parts, ensuring timely delivery, and managing the logistics for field maintenance activities.
• Prepare detailed reports on support activities, system performance, and customer feedback.
• Ensure compliance with safety regulations and company policies while working in the field.
• Maintain up-to-date knowledge of the latest radar technologies and company product offerings.

If interested, kindly apply!