Field Supervisor | Market Research | Arabic Speaker

Ventures Middle East; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Ventures Middle East leads market research efforts in Abu Dhabi and seeks a Field Supervisor to oversee fieldwork for studies. You will recruit, train, and manage interviewers and mystery shoppers, ensuring the final data meets quality standards and is delivered on time and within budget.

The role requires 2–4 years in market research, fluency in Arabic and English, and strong data quality and methodology knowledge. Travel and field deployments are part of the responsibilities.

Qualifications

• Bachelor's degree in business, marketing or statistics.
• 2–4 years previously working in market research agency.
• Arabic language is mandatory; fluency in English.

Responsibilities

• Manage the existing pool of interviewers and mystery shoppers, monitoring availability, performance and deployment.
• Conduct pilot interviews and report findings to the Project/Operations Manager.
• Ensure field teams receive adequate training and understand project objectives and methodology.
• Review project documents to ensure accuracy and alignment with questionnaires and requirements.
• Monitor fieldwork activities and identify operational issues for timely reporting.
• Provide regular updates on project progress, fieldwork status and targets to Field/Operations Manager.
• Support the Field Manager with quality control and validation processes.

Skills

People management

Fieldwork coordination

Quality control

Pilot interviews

Data collection

Education

Bachelor's degree in business/marketing/statistics

Job description

Who We Are

Ventures Middle East is a leading Management Consulting Firm & Digital Solutions provider, offering technology-focused project tracking and intelligence-driven consultancy. With AI-powered analytics, we deliver actionable insights to empower businesses and drive success. Our seasoned team combines regional knowledge with cutting-edge strategies to ensure organizations thrive amid complexity.

Ventures Middle East understands the complexities of today’s markets, and how crucial accurate information is for both government entities and leading businesses. We tailor our approach to each project with a simple Goal: empower you to make informed decisions with confidence, unlocking new opportunities and navigating the dynamic landscape ahead.

Job Summary

The Field Supervisor oversees the execution of fieldwork for market research studies.They execute qualitative and quantitative research by recruiting, training, andmanaging field staff. They also follow quality control procedures, provide regularupdates to clients, and ensure the final data is delivered within the agreed timeline andbudget

Roles & Responsiblities

• Manage the existing pool of interviewers and mystery shoppers, includingmonitoring their availability, performance, and deployment, and recruiting newinterviewers/shoppers when required to meet project requirements andfieldwork targets.
• Conduct pilot interviews and report the findings, observations, and any
  required adjustments to the Project Manager/Operations Manager.
• Ensure that field teams, interviewers, and mystery shoppers receive adequatetraining and fully understand the project objectives, methodology,questionnaire, and fieldwork requirements.
• Review and inspect all project-related documents to ensure they are current,accurate, and aligned with the approved questionnaire/script and projectrequirements.
• Monitor fieldwork activities closely and identify any operational issues,
  obstacles, or challenges encountered during fieldwork, reporting them
  promptly to the Field Manager/Operations Manager.
• Monitor interviewer and mystery shopper performance, including quality,productivity, adherence to methodology, and compliance with projectrequirements.
• Conduct regular field checks and provide feedback and guidance to
  interviewers and shoppers to ensure the required quality standards are
  maintained.
• Assist the Field Manager with all quality control and validationprocesses,including reviewing completed interviews/visits and identifying any qualityissues or deviations.
• Provide regular updates on project progress, fieldwork status, achieved
  targets, challenges, and outstanding requirements to the FieldManager/Operations Manager.
• Conduct interviews or field visits when required to support the team, addressoperational challenges, or ensure continuity of fieldwork.
• Prepare and maintain interviewer/shoppers' quota sheets and allocation plans,when required, and follow up on theirimplementation.
• Ensure that fieldwork is conducted according to the approved methodology,timelines, quotas, and quality standards.
• Support the Field Manager in achieving project targets within the agreedtimelines while maintaining the required quality standards.

Qualifications

• Bachelor's degree in business,Marketing, Statistics.
  
• At least 2 to 4 years previously working in market research agency
  
• Language: Arabic is Mandatory. Fluency in the English language
  
• Proven experience in market research, data quality control, or a related role.
• Problem-solving skills with a keen eye for detail
• Excellent knowledge of research methodologies and data collection
  techniques
• Familiarity with data cleaning, validation, and manipulation techniques

Accountabilities

• Project delivery as per deadline
• For project framework
• To uphold client confidentiality