Field Supervisor

Ventures Middle East; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

Ventures Middle East is seeking a Field Supervisor to oversee fieldwork for market research, recruiting and training field staff, and ensuring data collection meets timelines and budgets. You will manage interviewers and mystery shoppers, conduct pilot interviews, monitor quality, and provide regular updates to the Project/Operations Manager.

Fluent Arabic is essential, with strong English, plus hands-on experience in quality control and data collection.

Qualifications

• Bachelor’s degree in business/marketing/statistics.
• 2–4 years experience in market research agency.
• Arabic is mandatory; fluent in English.
• Experience in data quality control or related role.

Responsibilities

• Manage the existing pool of interviewers and mystery shoppers including monitoring their availability, performance and deployment and recruiting new interviewers/shoppers when required to meet project requirements and fieldwork targets.
• Conduct pilot interviews and report findings to the Project Manager/Operations Manager.
• Ensure field teams receive adequate training and understand project objectives, methodology, questionnaire and fieldwork requirements.
• Review project documents for accuracy and alignment with the approved questionnaire/script and project requirements.
• Monitor fieldwork activities and address operational issues or challenges to the Field Manager/Operations Manager.
• Monitor interviewer and mystery shopper performance including quality, productivity, adherence to methodology and compliance with project requirements.
• Provide regular updates on project progress, fieldwork status, targets and challenges to the Field Manager/Operations Manager.
• Conduct interviews or field visits to support the team and ensure continuity of fieldwork.
• Prepare and maintain interviewer/shoppers quota sheets and allocation plans.

Skills

Arabic language

English language

Problem-solving

Data quality control

Research methodologies

Data collection techniques

Market research

Education

Bachelor's degree in business/Marketing/Statistics

Job description

Who We Are

Ventures Middle East is a leading Management Consulting Firm & Digital Solutions provider offering technology-focused project tracking and intelligence-driven consultancy. With AI-powered analytics we deliver actionable insights to empower businesses and drive success. Our seasoned team combines regional knowledge with cutting-edge strategies to ensure organizations thrive amid complexity.

Ventures Middle East understands the complexities of todays markets and how crucial accurate information is for both government entities and leading businesses. We tailor our approach to each project with a simple Goal: empower you to make informed decisions with confidence unlocking new opportunities and navigating the dynamic landscape ahead.

Job Summary

The Field Supervisor oversees the execution of fieldwork for market research execute qualitative and quantitative research by recruiting training andmanaging field staff. They also follow quality control procedures provide regularupdates to clients and ensure the final data is delivered within the agreed timeline andbudget

Roles & Responsiblities

• Manage the existing pool of interviewers and mystery shoppers includingmonitoring their availability performance and deployment and recruiting newinterviewers/shoppers when required to meet project requirements andfieldwork targets.
• Conduct pilot interviews and report the findings observations and any
  required adjustments to the Project Manager/Operations Manager.
• Ensure that field teams interviewers and mystery shoppers receive adequatetraining and fully understand the project objectives methodologyquestionnaire and fieldwork requirements.
• Review and inspect all project-related documents to ensure they are currentaccurate and aligned with the approved questionnaire/script and projectrequirements.
• Monitor fieldwork activities closely and identify any operational issues
  obstacles or challenges encountered during fieldwork reporting them
  promptly to the Field Manager/Operations Manager.
• Monitor interviewer and mystery shopper performance including qualityproductivity adherence to methodology and compliance with projectrequirements.
• Conduct regular field checks and provide feedback and guidance to
  interviewers and shoppers to ensure the required quality standards are
  maintained.
• Assist the Field Manager with all quality control and validationprocessesincluding reviewing completed interviews/visits and identifying any qualityissues or deviations.
• Provide regular updates on project progress fieldwork status achieved
  targets challenges and outstanding requirements to the FieldManager/Operations Manager.
• Conduct interviews or field visits when required to support the team addressoperational challenges or ensure continuity of fieldwork.
• Prepare and maintain interviewer/shoppers quota sheets and allocation planswhen required and follow up on theirimplementation.
• Ensure that fieldwork is conducted according to the approved methodologytimelines quotas and quality standards.
• Support the Field Manager in achieving project targets within the agreedtimelines while maintaining the required quality standards.

Qualifications

• Bachelors degree in businessMarketing Statistics.
  
• At least 2 to 4 years previously working in market research agency
  
• Language: Arabic is Mandatory. Fluency in the English language
  
• Proven experience in market research data quality control or a related role.
• Problem-solving skills with a keen eye for detail
• Excellent knowledge of research methodologies and data collection
  techniques
• Familiarity with data cleaning validation and manipulation techniques

Accountabilities

• Project delivery as per deadline
• For project framework
• To uphold client confidentiality