Field Services & Technical Support Leader

Jobsatdubai; Abu Dhabi; On-site; AED 334,800 - 502,200; Full time

Job summary

Jobsatdubai is seeking a Technical Support Manager to oversee the wellbeing and availability of the field service team in Abu Dhabi. The role includes responsibilities such as providing technical support for service projects, managing customer communications, and identifying training needs.

Ideal candidates must hold a degree in Mechanical Engineering and have 12 to 15 years of experience with gas engines. Strong project management and communication skills are essential for maintaining customer confidence.

Qualifications

• 12 to 15 years or more experience with gas engines/compressor equipment.
• Ability to respond to common inquiries from customers.
• Ability to write technical reports and calculate equipment improvements.

Responsibilities

• Oversee wellbeing and availability of field service team.
• Support Service Managers in project bids and customer meetings.
• Provide technical solutions to service teams and customers.

Skills

Technical support

Customer management

Project management

Critical thinking

Communication skills

Education

University Graduate; Mechanical Engineering

Job description

Jobsatdubai is seeking a Technical Support Manager to oversee the wellbeing and availability of the field service team in Abu Dhabi. The role includes responsibilities such as providing technical support for service projects, managing customer communications, and identifying training needs.

Ideal candidates must hold a degree in Mechanical Engineering and have 12 to 15 years of experience with gas engines. Strong project management and communication skills are essential for maintaining customer confidence.