Field Service Technician

Nilfisk; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading cleaning equipment manufacturer is seeking a Field Service Technician in Dubai. This role involves troubleshooting, servicing, and maintaining machines for customers. Ideal candidates have an electrical background, B2B field service experience, and strong communication skills in English. The company fosters an inclusive culture embracing diversity, encouraging applicants from all backgrounds.

Qualifications

• Independent and can work well alone.
• Motivated by new challenges and adaptable.
• Enjoys learning about new solutions through self-study.

Responsibilities

• Troubleshooting faulty machines.
• Maintaining customer relations.
• Reporting service findings in an online system.
• Managing repairs and servicing in a timely manner.
• Collaborating with team members.

Skills

Electrical technical skills

B2B field service experience

Good communication in English

Curiosity for machines

Education

Relevant electrical technical education at graduate level

Job description

Overview

Nilfisk is one of the worlds leading manufacturers of professional cleaning equipment. Headquartered in Denmark and has sales companies in 45 countries around the world and dealers in more than 70 countries. We have our own production facilities in 8 countries and we are a total of 5500 employees dedicated to enabling sustainable cleaning worldwide to improve quality of life. The office in Dubai is responsible for Nilfisks UAE sales and distribution sales in Middle East and Africa.

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Field Service for Nilfisk subsidiary in Dubai

An exciting and independent job as Field Service Technician in UAE where you will be given responsibility and be able to develop yourself from day one.

The position involves very exciting work in a company that insists on developing producing and marketing the best cleaning solutions on the market.

As Field Service Technician you will be responsible for fault finding repairing servicing and maintenance tasks for customers in UAE. You will be reporting to the lead Field Service Engineer.

Responsibilities

• Trouble shooting work to find out why machines are out of order
• Care and maintain visits to costumers
• Reporting in online system about service visits and findings during these
• Timely handling of service and repairs
• Cooperate with the rest of the Nilfisk team in UAE
• Independent and customer centric service focus

Qualifications

• To be successful in the position it is an absolute must that you are independent and work well independently. You are likely in the beginning of your career and looking to develop further.
• Furthermore you are motivated by having new challenges and thrive in a changing everyday where you can bring your good technical skills in play and of course you excel in building new skills.
• You enjoy learning about new solutions from selfstudy allowing you to bring better solutions to your customers to help them solve their issues.
• There may be multiple backgrounds for the job but we think that the right candidate has a relevant electrical technical education at graduate level with a minimum of 23 years experience in a similar addition you have:
• Experience with B2B field service work with electrical machines
• UAE drivers license and used to work independently
• A welldeveloped curiosity for the products and how they function
• It is a requirement that you are a good communicator in English both verbally and in writing. Additionally it is an advantage but not a requirement if you have knowledge of other languages.

Culture and Objectives

Lets create a cleaner future together

Cleaning has emerged as a key contributor to health and safety sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box bringing your inspiring ideas to life sharing the results and learning from your setbacks. We believe that diversity is our greatest strength as we achieve the best results from a wide variety of views and approaches. At Nilfisk you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change fora cleaner future

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position regardless of origin race ethnicity religion physical or mental ability gender genderidentity or expression sexual orientation and age.

Miscellaneous

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Required Experience:

IC