Field Service Manager - Oil and Gas

STRAGO; Dubai; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company seeks an experienced Field Service Manager to oversee operations and enhance service delivery for downhole products in Dubai. This role involves refining procedures, training engineers, and ensuring compliance with QHSE standards. The ideal candidate will have a mechanical or petroleum engineering background with significant practical experience in drilling operations.

Qualifications

• 5-10 years of experience managing Drilling & Workover Services operations.
• Extensive field experience in Tubular Running Services and fiberglass pipe.
• Strong commercial acumen to identify new service opportunities.

Responsibilities

• Refine and optimize field service procedures for downhole products.
• Oversee skill development and competency levels of field service engineers.
• Work closely with sales teams to monitor demand for field service engineers.

Skills

Leadership

Teamwork

Problem Solving

Effective Communication

Strategic Thinking

Analytical Skills

Education

Bachelor's degree in Mechanical or Petroleum Engineering

Job description

Key Responsibilities

Technical Expertise

• Refine and optimize field service procedures for downhole products tailored to meet diverse customer field conditions.
• Collaborate with PID downhole product specialists to revise and improve procedures as needed.
• Ensure all field service activities are documented by site personnel meeting company and audit compliance requirements.
• Provide technical guidance to field service teams for inspecting downhole products.
• Support QA/QC teams in resolving customer claims and conducting investigations related to service activities.
• Consolidate and share lessons learned and best practices for continuous improvement.
• Verify the compatibility of running tools and accessories with fiberglass pipes.

Competency Development

• Oversee the skill development and competency levels of field service engineers.
• Design and implement training programs to certify engineers and enhance their expertise.
• Assist in recruiting qualified field service engineers for downhole operations.
• Ensure customer service expectations are consistently met or exceeded.

Field Service Coordination

• Work closely with sales teams to monitor and forecast the demand for field service engineers.
• Ensure sufficient manpower is available to support downhole operations across all geographical markets.
• Collaborate with local field service managers to maximize resource utilization.
• When necessary coordinate temporary assignments of engineers outside their designated regions.
• Maintain detailed reporting of all downhole service activities.

Service Development

• Identify emerging service needs and work with relevant departments to develop new solutions.
• Support global sales teams in promoting the service portfolio with a clear value proposition.
• Define and review service contract scopes of work (SOW) as required.

Quality Health Safety and Environment (QHSE)

• Comply with all safety quality and environmental protocols and regulations.
• Actively report unsafe practices incidents or safety violations.
• Promote a strong safety culture and ensure consistent service quality worldwide.
• Participate in QHSE audits incident investigations customer claims and performance reviews.
• Encourage knowledge sharing and the adoption of best practices within field service teams.

Communication Scope

• Internal: Collaborate with field service managers PID project teams market development technical sales production and QC departments.
• External: Work with end-users service providers contractors subcontractors and third-party inspectors.

Decision-Making Authority

• Responsible for allocating manpower and managing site activities.

Skills and Qualifications

Required Education:

• Bachelor s degree in Mechanical or Petroleum Engineering (preferred).

Experience:

• 5 10 years of experience managing Drilling & Workover Services operations including resource allocation.
• Extensive field experience in Drilling and Workover operations Tubular Running Services and fiberglass pipe manufacturing and installation.
• Strong commercial acumen to identify and develop new service opportunities.

Core Competencies:

• Leadership & Teamwork
• Problem Solving
• Effective Communication & Presentation
• Strategic Commercial Thinking
• Analytical Skills & Reporting

STRAGO an equal employment opportunity employer is recruiting on behalf of our client. If your application aligns closely with the required profile you will be contacted to proceed with the selection process.