Field Service Engineer - Transformer monitoring

Responsibilities

• Maintenance and troubleshooting of our automation products in the field
• Installation and commissioning of automation systems in substations
• Technical support for customers (by telephone, online and on site)
• Clarification of root causes of faults in collaboration with internal specialist departments
• Conduct training sessions on our products at our customers' premises or remotely
• Integration of our products into customer systems (e.g. SCADA) for transformer operators, including troubleshooting
• Development of Modbus systems on the transformer in order to integrate various sensors into our ETOS.
• You prepare service reports and customer documentation
• Ensure customer satisfaction in service, consolidating feedback and reporting to our headquarters on the assigned portfolio

What do we expect from you?

• You have an engineering degree in electronic/electrical engineering
• You have experience and enjoy digitalization in an industrial environment, in substations and on power transformers, and can inspire our customers about it
• You have a very good technical understanding and very good manual skills
• You are characterized by a meticulous and independent way of working
• Reliability and customer orientation are a matter of course for you
• Ideally, you already have experience in the commissioning of complex electrical systems
• Experience with SCADA systems in substations desirable
• Very good knowledge of English is mandatory
• Experience in AVRs, transformer monitoring systems, OLTCs are preferred
• Willingness to travel >50% to 60%, nationally and internationally

This is what we offer. And much more.

Work environment

Flexible working time models, mobile working, modern IT equipment, new office work environments & ergonomic workplaces

Culture

Challenging tasks in a system-relevant industry, freedom to shape and make decisions as well as a high degree of personal responsibility, working in an international and innovative environment

Personnel development

Annual employee appraisals, continuing education catalog with over 1,000 offerings, support programs, mentoring, educational leave and grants

Work Life Balance

Options for flexible working hours (flexitime / and long-term account), sabbatical, children's holiday programs, nursing care advice