Field Service Engineer / Technician

Atlas Copco Group Co.,Ltd; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Atlas Copco Group Co.,Ltd in Abu Dhabi seeks a Field Service Engineer to ensure safe, reliable operation of rental equipment. You will lead installation, commissioning, testing and demobilization, perform advanced fault-finding across mechanical/electrical systems, and deliver maintenance per approved plans.

You will mentor technicians, document findings, and collaborate with Sales/Ops/SHEQ during mobilization and close-out, often traveling to customer sites and providing on-site technical

Qualifications

• Bachelor degree or diploma in Mechanical, Electrical, Mechatronics, Instrumentation or a related engineering discipline.
• Typically 3 or more years of relevant industrial field service experience; strong capability may be considered in place of the full experience range.
• Demonstrated experience with rotating equipment, industrial utility systems, engines, generators and PLC/controller-based equipment.
• Ability to interpret electrical drawings, P&IDs, control diagrams, equipment manuals and technical datasheets.
• Competence in troubleshooting with multimeters, diagnostic software, pressure and temperature instruments and other approved tools.
• Strong English communication and technical reporting skills. Additional regional language capability is an advantage.
• Valid driving licence and willingness to travel extensively, including remote, offshore or customer-controlled sites where authorized.

Responsibilities

• Lead installation, commissioning, start-up, performance testing, shutdown and demobilization of rental equipment and complete engineered utility packages.
• Perform advanced troubleshooting and repair of mechanical, electrical, pneumatic, hydraulic, instrumentation, engine, generator and control-system faults.
• Execute and verify preventive and corrective maintenance in line with approved maintenance plans, work orders, manuals and Atlas Copco safety and quality requirements.
• Conduct site surveys, review customer utility and interface requirements, and provide practical technical recommendations for safe equipment selection and installation.
• Lead root cause analysis for recurring or critical failures and define containment, corrective and preventive actions.
• Provide technical direction, coaching and task supervision to technicians and operators without compromising permit-to-work or customer site requirements.
• Serve as the primary on-site technical contact, communicate equipment condition and risks clearly, and recommend actions that protect customer production and Atlas Copco assets.
• Coordinate with Sales, Operations, SHEQ, Application Engineering, suppliers and customers during mobilization, execution and close-out.
• Prepare accurate service, commissioning, inspection, breakdown and technical reports; update work orders, labour, parts, readings and findings in approved digital systems.
• Support responsible cost control by identifying required parts, minimizing repeat visits, protecting tools and assets, and escalating repair-versus-replacement concerns.
• Participate in standby and emergency response, including evenings, weekends and public holidays, in accordance with the duty roster.

Skills

Safety leadership and risk awareness

Advanced technical problem-solving

Customer focus and professional

Planning, ownership and decision

Teamwork, coaching and knowledge

Digital work-order and reporting

Continuous improvement and learning

Education

Bachelor's degree or diploma in engineering

Tools

Multimeters

Diagnostic software

Job description

Your Role

To ensure the safe, reliable and efficient operation of Atlas Copco Specialty Rental equipment by providing advanced field engineering, commissioning, troubleshooting, repair and customer support. The role acts as the technical focal point at customer sites and supports uptime, customer satisfaction, operational excellence and continuous improvement.

Key Accountabilities

• Lead installation, commissioning, start-up, performance testing, shutdown and demobilization of rental equipment and complete engineered utility packages.
• Perform advanced troubleshooting and repair of mechanical, electrical, pneumatic, hydraulic, instrumentation, engine, generator and control-system faults.
• Execute and verify preventive and corrective maintenance in line with approved maintenance plans, work orders, manuals and Atlas Copco safety and quality requirements.
• Conduct site surveys, review customer utility and interface requirements, and provide practical technical recommendations for safe equipment selection and installation.
• Lead root cause analysis for recurring or critical failures and define containment, corrective and preventive actions.
• Provide technical direction, coaching and task supervision to technicians and operators without compromising permit-to-work or customer site requirements.
• Serve as the primary on-site technical contact, communicate equipment condition and risks clearly, and recommend actions that protect customer production and Atlas Copco assets.
• Coordinate with Sales, Operations, SHEQ, Application Engineering, suppliers and customers during mobilization, execution and close-out.
• Prepare accurate service, commissioning, inspection, breakdown and technical reports; update work orders, labour, parts, readings and findings in approved digital systems.
• Support responsible cost control by identifying required parts, minimizing repeat visits, protecting tools and assets, and escalating repair-versus-replacement concerns.
• Participate in standby and emergency response, including evenings, weekends and public holidays, in accordance with the duty roster.

Your Skills And Experience

• Safety leadership and risk awareness
• Advanced technical problem-solving
• Customer focus and professional communication
• Planning, ownership and decision-making
• Teamwork, coaching and knowledge sharing
• Digital work-order and reporting discipline
• Continuous improvement and learning agility

Qualifications And Experience

• Bachelor degree or diploma in Mechanical, Electrical, Mechatronics, Instrumentation or a related engineering discipline.
• Typically 3 or more years of relevant industrial field service experience; strong capability may be considered in place of the full experience range.
• Demonstrated experience with rotating equipment, industrial utility systems, engines, generators and PLC/controller-based equipment.
• Ability to interpret electrical drawings, P&IDs, control diagrams, equipment manuals and technical datasheets.
• Competence in troubleshooting with multimeters, diagnostic software, pressure and temperature instruments and other approved tools.
• Strong English communication and technical reporting skills. Additional regional language capability is an advantage.
• Valid driving licence and willingness to travel extensively, including remote, offshore or customer-controlled sites where authorized.

Physical and Working Conditions

• Able to work in industrial environments involving heat, noise, dust, outdoor exposure and restricted-access areas.
• Able to stand, walk, climb, bend, kneel and handle tools or equipment throughout the working day.
• Able to lift and carry loads within local legal limits and Atlas Copco manual-handling requirements; lifting aids and team lifting must be used where required.
• Able to travel and stay away from the home location when projects or emergency support require it.

SHEQ and Compliance Responsibilities

• Stop work when conditions are unsafe and immediately report hazards, near misses, incidents and equipment-integrity concerns.
• Complete the required risk assessment, LMRA/JSA, permits and isolations before starting work.
• Comply with Atlas Copco SHEQ requirements, customer procedures, applicable legislation and approved method statements.
• Use only approved, inspected and correctly rated tools, lifting gear, hoses, cables, instruments and PPE.
• Protect the environment by preventing spills, controlling waste and following approved disposal requirements

Your job location

This role requires you to work on-site at our office in Abu Dhabi. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on‑site, sharing knowledge with colleagues, and learning from every service task. We focus on long-term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.