Field Service Engineer-Kilns

Metso; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

Metso is seeking a Field Service Engineer in Dubai, responsible for kiln alignment services and troubleshooting in the Middle East. With a focus on mechanical inspections and reliability engineering, candidates should possess a Bachelor's in Mechanical Engineering and relevant hands-on experience. This role offers opportunities for travel, personal growth, and contributions to the sustainable use of natural resources.

Benefits

Ongoing growth and internal mobility

Annual bonus tied to performance

Global network support

Strong safety culture

Qualifications

• 5-10 years in Field Services roles for Rotary kilns.
• Proficiency in reliability-centered maintenance and predictive technologies.
• Ability to read technical drawings and interpret measurements.

Responsibilities

• Perform kiln/dryer alignment jobs and comprehensive mechanical inspections.
• Provide troubleshooting and advisory services during installations and repairs.
• Support warranty processes and root cause analysis.

Skills

Mechanical engineering

Reliability engineering

Troubleshooting

Rotary kiln mechanics

Communication

Education

Bachelor's degree in Mechanical Engineering

Millwright certification

Hydraulics certifications

Tools

Kiln alignment tools

Laser measurement tools

Job description

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date : 07 / 11 / 2025

Job Overview :

Metso is looking for a Field Service Engineer to join the Service Team in the Middle East and to be based in Dubai, UAE. The Field engineer will be responsible for Hot kiln alignment services, Tire and roller resurfacing, troubleshooting, alignment, mechanical analysis, and overseeing the replacement of various kiln components.

Core Responsibilities :

Perform kiln / dryer alignment jobs, including Hot Kiln Alignment, Cold Alignment, kiln tire and roller grinding and kiln thrust adjustments.

Conduct comprehensive mechanical inspections and troubleshooting of kilns to improve system reliability.

Hands on experience in the Supporting roller and gear replacements, shell sections, Kiln chair pad shimming, Tire replacements, drive alignment services.

Provide troubleshooting, guidance, and advisory services during the installation, repair, and operation of kilns, dryers, and bulk material handling equipment.

Support warranty processes and Root Cause Analysis RCA when applicable.

Experience in reliability engineering, condition monitoring, and improvement strategies.

Support Aftermarket Spares and Service Sales with Technical sales support and Sales account managers.

Experience in the Inspection and maintenance of Travelling grates, Grinding Mills, Bulk material handling systems and hydraulics systems will be an added advantage.

Educational Qualifications :

Bachelor’s degree in mechanical engineering or Diploma in mechanical engineering with equivalent related experience.

Millwright certification and / or hydraulics certifications are desirable.

Knowledge, Skills and Abilities

5-10 years in the Field Services role in Rotary kilns with suitable experience in the processing environment, along with suitable Inspection, troubleshooting, installation and commissioning experience.

Proficiency in reliability-centred maintenance and predictive maintenance technologies.

Strong understanding of rotary kiln mechanics.

Proficiency in rotary kiln alignment surveys using laser and optical tools, analyse thrust loads, ovality, tire migration, and provide technical recommendations for mechanical corrections.

Strong mechanical engineering background and basic knowledge of electrical and instrumentation control systems.

Ability to travel frequently for extended periods (1 to 6 weeks).

Ability to read and interpret technical drawings, kiln survey measurements, and hot kiln alignment and measuring tools.

Strong communication and report-writing skills.

Travel

Willing to travel up to 75% within the middle east market area and occasionally expected to travel in other global site locations.

Who You Are :

A proactive problem-solver with a quick, take-charge approach to field service challenges.

Able to work independently with minimal supervision while maintaining effective communication.

Team-oriented and Interact with all levels of staff and management, both internally and externally, establishing positive relationships.

Detail-oriented with strong organizational and report-writing skills.

Willing and able to travel frequently for field operations.

Benefits :

Learning Opportunities : Ongoing growth, internal mobility, and mentoring.

Annual Bonus : Tied to business and performance targets.

Global Network : Support from peers across the world.

Safety Priority : A culture of safety for both physical and mental well-being