Field Operations Lead & Upsell Trainer (Dubai)

Prasatha LLC; Sharjah; On-site; AED 78,000 - 123,000; Full time

Job summary

Prasatha LLC in the United Arab Emirates seeks a hands-on field coordinator to lead teams, plan work priorities, and ensure timely delivery of equipment. The role requires supervising on-site staff and subcontractors, coordinating schedules, and guiding team leaders on upselling techniques and safe practices.

You will visit sites to assess service quality, ensure process compliance, resolve customer complaints, and report accuracy.

Qualifications

• Experience leading field teams and subcontractors.
• Ability to plan work priorities and ensure supplies.
• Strong problem-solving and communication skills.

Responsibilities

• Monitor work schedules and timecards for field staff.
• Train team leaders on upselling techniques and safe practices.
• Investigate and resolve customer complaints and ensure report accuracy.

Skills

Team leadership

Scheduling

Training

Customer resolution

Site supervision

Job description

Prasatha LLC in the United Arab Emirates seeks a hands-on field coordinator to lead teams, plan work priorities, and ensure timely delivery of equipment. The role requires supervising on-site staff and subcontractors, coordinating schedules, and guiding team leaders on upselling techniques and safe practices.

You will visit sites to assess service quality, ensure process compliance, resolve customer complaints, and report accuracy.