Field Diagnostic Technician

Nudura Insulated Concrete Forms; Dubai; Remote; AED 110,000 - 147,000; Full time

Job summary

A construction services company is seeking a dedicated technician to perform diagnostic roof inspections and ensure quality control processes are met. The ideal candidate will excel in customer service, possess excellent planning skills, and be capable of managing multiple priorities in various weather conditions. This full-time position offers night shifts, providing an exciting opportunity for independent work while ensuring client satisfaction.

Qualifications

• Experience in conducting diagnostic inspections.
• Strong communication skills for client interaction.
• Ability to work in varying weather conditions.

Responsibilities

• Perform diagnostic roof inspections using various methods.
• Assist with quality control and documentation for all jobs.
• Maintain professional communication with clients and staff.

Skills

Planning and organizational skills

Excellent customer service skills

Ability to handle multiple priorities

Independent work skills

Education

High School Graduate

Job description

General Purpose Of The Job

This position performs various diagnostic onsite inspections for customers, as well as other inspection services.

Essential Duties And Responsibilities

Perform / assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.

Work with Lead Diagnostics Technician

Collaborate with other Field Supervisors as necessary.

Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.

Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.

Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.

Maintain a professional appearance and demeanor at all times when providing services to customers.

In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.

Proper completion of all services and related paperwork.

Participate in all safety trainings and complete any required documentation.

Perform any other duty and / or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services

Other Skills And Abilities

Planning and organizational skills.

Able to juggle multiple priorities and demonstrate good task management

Ability to work independently

Excellent customer service skills and ability to build relationships

Ability to climb up and down interior / exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and / or material up to approx.

75 lbs.

over long distances

Capable of walking along rooftop edges (no fear of heights, good balance, etc.)

Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)

Job Identification 11828

Job Category Tech Service

Posting Date 07 / 25 / 2025, 05 : 24 PM

Degree Level High School Graduate

Job Schedule Full time

Job Shift Night

Locations 3735 Green Road, Beachwood, OH, 44122, US (Remote)

Candidates should possess planning and organizational skills, along with the ability to work independently and provide excellent customer service.

Physical capabilities include climbing ladders and handling tools, as well as enduring various weather conditions.