Female - Telecommunication Representative

Flip retail; Dubai; On-site; AED 30,000 - 36,000; Full time

Job summary

Flip retail in Dubai is seeking a Female Telecommunication Representative with 3+ years in customer care, including 2+ years in performance-driven roles within a BPO setting. The role requires managing emails, documents, planning, and conference organization, while keeping clients updated promptly.

Candidates must have a Bachelor's in Service or Marketing or related studies, excellent written and spoken English for compelling email invites, and strong voice- and email-based sales skills.

Qualifications

• 3+ years in customer care including 2+ years in performance-focused roles.
• Bachelor's level in Service or Marketing or related training.
• Ability to write compelling emails in proper English.
• Strong verbal and email-based sales abilities.

Responsibilities

• Handle emails, documents, planning, and conference organization.
• Proactively participate in client calls and share timely updates.
• Be versatile, a clear communicator, and adapt methods per client or colleague.
• Show passion for client service and delivering accurate results.
• Possibility to work night shifts when required.

Skills

Email communication

Multi-tasking

Client calls

Team collaboration

Sales skills

Education

Bachelor's degree in Service or Marketing

Job description

Female - Telecommunication Representative

• Can successfully handle emails, documents, planning as well as organizing conferences, keeping track of efficiency, and also multi-task several functions at the same time
• Proactively included in client calls and making sure that updates are timely communicated to the group
• Have to be an individuals person as well as trustworthy teammate
• Need to be versatile to any circumstance, be a clear communicator, and able to customize your method relying on the possible client or your job colleagues
• Should have a passion for client service as well as getting it right for our customers. She needs to have 3+ years of experience in Customer care consisting of 2+ years of tested performance history going beyond metrics as well as leading individuals to success in a BPO setup
• Have to have a Bachelor's level in Service or Advertising and marketing or related training courses
• Must have the ability to make up compelling and also attracting email invites in grammatically proper English
• Need to have highly established sales skills as the job needs you to convince clients using only your voice and also email skills
• Need to have a working understanding of data processing, worksheet applications, and also telephone system as required for the work entailed
• Have to have exceptional data mining skills
• Able to function individually with minimal supervision
• Able to function night shift whenever needed

Job Type: PermanentIncome plus payments as well as incentives

Betters are welcome!

Job Kind: Full-time

Salary: From AED3,000.00 monthly

Capacity to commute/relocate: Abu Hail: Reliably commute or preparing to relocate prior to starting job (Called for).

Education and learning:.Bachelor's (Preferred).

Experience:.telemarketer: 2 years (Preferred).