Female Laundry Valet

Confidential; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Female Laundry Valet to ensure exceptional laundry services for guests. This role is vital in maintaining the cleanliness and integrity of guests' clothing while providing outstanding customer service. The ideal candidate will have a keen eye for detail, strong organizational skills, and the ability to handle delicate fabrics with care. Join a team that values punctuality and reliability, contributing to a positive guest experience in a fast-paced hospitality environment. If you are passionate about service and have the stamina for physical tasks, this opportunity is perfect for you.

Qualifications

• Experience in laundry services within hospitality is preferred.
• Ability to handle delicate fabrics and follow care instructions.

Responsibilities

• Collect and deliver laundry items promptly while ensuring quality.
• Maintain high cleanliness standards in the laundry area.

Skills

Attention to Detail

Customer Service

Organizational Skills

Communication Skills

Physical Stamina

Job description

Job Summary:
The Female Laundry Valet is responsible for collecting, processing, and delivering guests' laundry items in a timely and efficient manner. This role requires attention to detail and exceptional customer service skills to ensure a high level of guest satisfaction. The Laundry Valet plays a key role in providing top-quality laundry services, maintaining the cleanliness and integrity of guests' clothing, and contributing to a positive guest experience.

Key Responsibilities:

• Collect laundry items from guest rooms and public areas in a prompt and professional manner.
• Ensure proper sorting and handling of laundry items based on fabric type, color, and care requirements.
• Process laundry using the appropriate equipment, detergents, and methods to ensure quality results.
• Deliver cleaned laundry to guests' rooms or designated areas on time.
• Maintain a high standard of cleanliness and hygiene in the laundry area and equipment.
• Ensure that guests’ laundry is handled with care, paying attention to any special instructions or delicate items.
• Provide excellent customer service, addressing any guest concerns or requests regarding laundry services.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

Requirements:

• Previous experience in a similar role within a hotel or hospitality setting is preferred.
• Strong attention to detail and excellent organizational skills.
• Ability to handle delicate fabrics and follow specific care instructions.
• Excellent communication and interpersonal skills to interact with guests professionally.
• Physical stamina to carry out repetitive tasks and handle heavy laundry loads.
• Punctuality and reliability are essential.